Salesforce Administrator

About the Role: I am working with a growing organisation looking to appoint a Salesforce Administrator to support and enhance a complex, multi-cloud Salesforce environment. This role sits within a collaborative IT function and focuses on maintaining system performance, improving user experience, and driving continuous improvement across the Salesforce platform. Key Responsibilities • Administer and maintain a highly customised Salesforce environment • Configure and enhance objects, fields, validation rules, workflows, and flows • Support integrations with third-party systems and manage system performance • Optimise user experience through improved layouts, Lightning components, and UI enhancements • Drive adoption of best practice processes across Sales and Service Cloud • Support wider platform capability across Marketing Cloud where required • Provide day-to-day user support, troubleshooting, and best practice guidance • Deliver training sessions to improve user adoption and capability • Build and maintain reports and dashboards to drive business insight • Work with stakeholders to gather requirements and deliver solutions • Maintain up-to-date system documentation and training materials Skills & Responsibilities: • Proven experience as a Salesforce Administrator in a complex / highly customised environment • Strong hands-on experience with Sales Cloud and Service Cloud • Exposure to Marketing Cloud and/or Experience Cloud is advantageous • Salesforce Administrator certification (essential) • Strong experience with Flows, Workflow Rules, and declarative automation • Understanding of Salesforce best practices and governance • Experience supporting integrations and AppExchange solutions • Knowledge of data management, migration, and deduplication • Basic understanding of Apex / SOQL / Visualforce is beneficial • Excellent problem-solving skills and attention to detail • Strong communication skills and ability to work with stakeholders across the business What's on Offer: • Hybrid working model • Opportunity to work across a multi-cloud Salesforce environment • Collaborative and supportive IT team • Ongoing learning and development opportunities • Competitive salary and benefits