Scheduler

Scheduler St. Albans £27,000 - £29,000 pa Here at Every Step Recruitment, Office Support, we are delighted to be supporting a growing company based in St Albans who are looking for a Scheduler to join their team. This is a full-time, office-based role Your day-to-day responsibilities will include: • Effective and efficient planning of field-based engineers • Scheduling work for field-based engineers • Ensuring engineers' diaries are efficiently planned • Arranging site access for engineers to ensure agreed response times are met • Maintaining service management system with correct, concise information • Day-to-day liaison with engineers reporting on scheduled progress • Dealing with client and internal calls/emails and resolving queries efficiently • Reporting all customer complaints Skills and attributes: • Previous experience within a Scheduler position • Excellent communication skills - both verbal and written • Highly organised and excellent attention to detail • Strong customer service skills • Confident user of MS Word, Excel, Outlook If you believe you have the skills and attributes to successfully undertake this Scheduler role, then we would certainly welcome your application!