Job description
Administrative Duties:
To be the first point of contact for all patients and patient relatives on the unit.
Setting up the unit ready for the day ahead making sure there is enough paperwork in all areas.
The post holder will be required to work alongside the Nurse in charge with all admissions to the unit using the medical take list.
To electronically transfer patients from the Emergency department up to ED SDEC.
To arrange mending of medical equipment MEMO and request any necessary repairs on AGILITY
Liaise with porters to collect and transfer patients and blood sample products
• Receiving and processing referrals from various sources including, but not limited to, the ED, other wards, DVT Nurses and GPs, which includes liaising with relevant clinical staff in order to effectively triage and direct patients.
• Required to use Microsoft Outlook daily as part of the role checking the SDEC Admin Coordinator email box and dealing with any incoming emails.
• Using Careflow (formally Medway, live system for all patients journey through the Trust) daily, where patients are appropriately received, admitted, transferred, discharged and when relevant, follow-up, outpatients appointments.
• Check ICE and Careflow for any uncompleted discharge letters and chase appropriately.
• Scan all patients Medical Records through the online scanning system and ensuring they are up loaded to Careflow Evolve and the notes are then collected and stored as per Data protection.
• Dealing with telephone enquiries from general practitioners, patients, relatives and hospital staff and liaising with relevant departments.
Clinics
Dealing with Inpatients, Outpatients and Emergency Patients.
Create and maintain clinics for the DVT nurses.
Manage the Acute Medicine Clinic list and its patients on a daily basis.
Additional Duties:
Assist AMU Admin Coordinator and AMU Ward Clerks when required (covering annual leave, sickness etc)
Job description
Job responsibilities
Administrative Duties:
To be the first point of contact for all patients and patient relatives on the unit.
Setting up the unit ready for the day ahead making sure there is enough paperwork in all areas.
The post holder will be required to work alongside the Nurse in charge with all admissions to the unit using the medical take list.
To electronically transfer patients from the Emergency department up to ED SDEC.
To arrange mending of medical equipment MEMO and request any necessary repairs on AGILITY
Liaise with porters to collect and transfer patients and blood sample products
• Receiving and processing referrals from various sources including, but not limited to, the ED, other wards, DVT Nurses and GPs, which includes liaising with relevant clinical staff in order to effectively triage and direct patients.
• Required to use Microsoft Outlook daily as part of the role checking the SDEC Admin Coordinator email box and dealing with any incoming emails.
• Using Careflow (formally Medway, live system for all patients journey through the Trust) daily, where patients are appropriately received, admitted, transferred, discharged and when relevant, follow-up, outpatients appointments.
• Check ICE and Careflow for any uncompleted discharge letters and chase appropriately.
• Scan all patients Medical Records through the online scanning system and ensuring they are up loaded to Careflow Evolve and the notes are then collected and stored as per Data protection.
• Dealing with telephone enquiries from general practitioners, patients, relatives and hospital staff and liaising with relevant departments.
Clinics
Dealing with Inpatients, Outpatients and Emergency Patients.
Create and maintain clinics for the DVT nurses.
Manage the Acute Medicine Clinic list and its patients on a daily basis.
Additional Duties:
Assist AMU Admin Coordinator and AMU Ward Clerks when required (covering annual leave, sickness etc)