Security Assistant

Are you calm under pressure, vigilant by nature and passionate about creating a safe and welcoming environment? Join our team at Thornford Park as a Security Assistant and play a vital role in helping to maintain the safety, security and wellbeing of our service users, visitors and staff. Working closely with the Security Manager, you will be responsible for upholding the hospital's security procedures and standards while ensuring a professional and approachable presence across the site. As an important member of the Support Services team, you will help maintain a safe, secure and welcoming environment, supporting the smooth day-to-day operation of the hospital. In this varied role, you will monitor and maintain security procedures in line with hospital policies and guidelines, support the implementation of the Security Manager's strategy and contribute to the effective running of the security function. You will be responsible for welcoming visitors, handling telephone enquiries professionally and building positive working relationships with service users, visitors, colleagues and external stakeholders. You will play an active role in promoting a positive culture throughout the hospital, demonstrating professionalism at all times and challenging unacceptable behaviour when necessary. As part of your ongoing development, you will participate in regular performance reviews and seek opportunities to develop your skills and knowledge. To be successful in this role, you will need: • Significant previous experience working within a secure environment (desirable) • Excellent Security knowledge • Ability to spot and resolve problems efficiently • Demonstrated ability to display professional conduct at all times • Demonstrated ability to maintain confidentiality at all times • Ability to prioritise duties and responsibilities • Clear communicator • Knowledge of computer software programs Where you will be working: Location: Crookham Hill, Thatcham, Berkshire, RG19 8ET Thornford Park is a 141 bed hospital set within 21 acres of Berkshire countryside, offering a seamless care pathway across medium and low secure services, psychiatric intensive care units (PICUs), and rehabilitation flats. The site supports men and women with complex Mental Health needs, Personality Disorders, Learning Disabilities, and Autism—often with histories of offending or previous placement challenges. What You’ll Get: At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: • Annual base salary of £26,131 • The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window • Career development and training to help you achieve your professional goals • Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! • Wellbeing support and activities to help you maintain a healthy work-life balance • Access to Blue Light Card, which provides a range of exclusive offers and discounts • Life Assurance, for added peace of mind • Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support • 24/7 GP service and second medical opinion, to ensure you are the best you can be • Enhanced Maternity Package, so you can truly enjoy this special time • Pension contribution, to help secure your future • Free meals and onsite free parking  About us: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.  Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.  Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure. Job description Job responsibilities Are you calm under pressure, vigilant by nature and passionate about creating a safe and welcoming environment? Join our team at Thornford Park as a Security Assistant and play a vital role in helping to maintain the safety, security and wellbeing of our service users, visitors and staff. Working closely with the Security Manager, you will be responsible for upholding the hospital's security procedures and standards while ensuring a professional and approachable presence across the site. As an important member of the Support Services team, you will help maintain a safe, secure and welcoming environment, supporting the smooth day-to-day operation of the hospital. In this varied role, you will monitor and maintain security procedures in line with hospital policies and guidelines, support the implementation of the Security Manager's strategy and contribute to the effective running of the security function. You will be responsible for welcoming visitors, handling telephone enquiries professionally and building positive working relationships with service users, visitors, colleagues and external stakeholders. You will play an active role in promoting a positive culture throughout the hospital, demonstrating professionalism at all times and challenging unacceptable behaviour when necessary. As part of your ongoing development, you will participate in regular performance reviews and seek opportunities to develop your skills and knowledge. To be successful in this role, you will need: • Significant previous experience working within a secure environment (desirable) • Excellent Security knowledge • Ability to spot and resolve problems efficiently • Demonstrated ability to display professional conduct at all times • Demonstrated ability to maintain confidentiality at all times • Ability to prioritise duties and responsibilities • Clear communicator • Knowledge of computer software programs Where you will be working: Location: Crookham Hill, Thatcham, Berkshire, RG19 8ET Thornford Park is a 141 bed hospital set within 21 acres of Berkshire countryside, offering a seamless care pathway across medium and low secure services, psychiatric intensive care units (PICUs), and rehabilitation flats. The site supports men and women with complex Mental Health needs, Personality Disorders, Learning Disabilities, and Autism—often with histories of offending or previous placement challenges. What You’ll Get: At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: • Annual base salary of £26,131 • The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window • Career development and training to help you achieve your professional goals • Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! • Wellbeing support and activities to help you maintain a healthy work-life balance • Access to Blue Light Card, which provides a range of exclusive offers and discounts • Life Assurance, for added peace of mind • Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support • 24/7 GP service and second medical opinion, to ensure you are the best you can be • Enhanced Maternity Package, so you can truly enjoy this special time • Pension contribution, to help secure your future • Free meals and onsite free parking  About us: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.  Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.  Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.