Senior Administrative Officer

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake. • Provide comprehensive administrative and organisational support to the Chief Executives Office to help ensure the smooth running of services. • Act as a first point of contact for internal and external enquiries, dealing with visitors, telephone calls and correspondence in a professional and confidential manner. • Organise and support meetings, including diary management, scheduling, booking rooms, preparing agendas, circulating papers and taking accurate minutes. • Draft, proofread and quality-check correspondence, reports, briefing notes and other formal documents for senior leaders. • Maintain accurate electronic and paper records, ensuring information is handled securely and in line with data protection, confidentiality and governance requirements. • Coordinate day-to-day office processes, follow up actions from meetings and respond to routine queries independently, escalating more complex issues where needed. • Support the planning and coordination of events, travel arrangements and multi-stakeholder meetings across Group Headquarters and other sites. • Process purchase orders, invoices and stationery requests, ensuring resources are managed efficiently and in line with procurement procedures. • Work collaboratively with colleagues across the Executive Office, providing cross-cover during absences and supporting consistent administrative standards. • Contribute to service improvement by supporting new systems, improving administrative processes and helping to maintain effective governance arrangements. • Handle sensitive or sometimes distressing enquiries with discretion, empathy and professionalism. • Manage competing priorities, use sound judgement and work independently in a busy and high-profile environment. Job description Job responsibilities Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake. • Provide comprehensive administrative and organisational support to the Chief Executives Office to help ensure the smooth running of services. • Act as a first point of contact for internal and external enquiries, dealing with visitors, telephone calls and correspondence in a professional and confidential manner. • Organise and support meetings, including diary management, scheduling, booking rooms, preparing agendas, circulating papers and taking accurate minutes. • Draft, proofread and quality-check correspondence, reports, briefing notes and other formal documents for senior leaders. • Maintain accurate electronic and paper records, ensuring information is handled securely and in line with data protection, confidentiality and governance requirements. • Coordinate day-to-day office processes, follow up actions from meetings and respond to routine queries independently, escalating more complex issues where needed. • Support the planning and coordination of events, travel arrangements and multi-stakeholder meetings across Group Headquarters and other sites. • Process purchase orders, invoices and stationery requests, ensuring resources are managed efficiently and in line with procurement procedures. • Work collaboratively with colleagues across the Executive Office, providing cross-cover during absences and supporting consistent administrative standards. • Contribute to service improvement by supporting new systems, improving administrative processes and helping to maintain effective governance arrangements. • Handle sensitive or sometimes distressing enquiries with discretion, empathy and professionalism. • Manage competing priorities, use sound judgement and work independently in a busy and high-profile environment.