Senior Block Manager

| Head of Block & Estate Management | Hybrid Working | Benefits: Parking, Healthcare + Bonuses | Are you a Senior Block Manager or Estate Manager ready to step into a senior leadership role? We're recruiting for a Head of Block & Estate Management to join a well-established and highly respected property consultancy based in Norwich. This is a key leadership position overseeing a diverse residential and mixed-use portfolio across East Anglia, with responsibility for service delivery, compliance, and team performance. This is an excellent opportunity for an experienced Senior Block Manager looking to take ownership of a high-performing function and play a central role in shaping service delivery within a growing and forward-thinking business. The Role As Head of Block & Estate Management, you will: • Lead and manage the block and estate management team • Oversee a diverse portfolio of residential and mixed-use developments • Ensure properties are fully compliant with current legislation and regulations • Act as a key point of contact for clients, leaseholders, and residents • Handle escalations, complaints, and complex property management issues • Manage service charge budgets and oversee major works projects • Work closely with contractors, consultants, and suppliers • Support, mentor, and develop the property management team • Drive improvements in processes, systems, and service delivery • Contribute to the overall strategic direction of the property management function Head of Block & Estate Management Requirements • Experience in block or estate management (or a similar property management role) • Previous leadership or team management experience preferred • Strong understanding of property management, leasehold, and compliance requirements • Confident communicator with strong client and stakeholder management skills • Highly organised with the ability to manage multiple priorities • Experience managing budgets or service charge accounts is advantageous • Professional qualifications such as TPI or RICS desirable but not essential What's on Offer? • Salary £65,000 - £75,000 • Bonus scheme of up to 10% • Free parking • 5 weeks holiday plus birthday day off and wellbeing days • Private healthcare and dental cover • Strong benefits package and ongoing development opportunities • Supportive, professional, and collaborative working environment Working Hours • Full-time position • Hybrid and flexible working arrangements Apply Today! If you're an experienced Senior Block Manager or Estate Manager ready to step into a senior leadership role with real influence and responsibility, we'd love to hear from you. Apply now, and we'll review your application within 48 hours. Suitable candidates will be contacted directly.