Senior Claims Handler

Senior Claims Handler Location: Shrewsbury (Office-Based) Salary: £28,000 - £33,000 DOE Join a Growing Independent Insurance Brokerage as a Senior Claims Handler We're recruiting for a well-established independent insurance brokerage that delivers exceptional client service. Due to continued growth, they're seeking an experienced Senior Claims Handler to join their friendly Shrewsbury team. The Role: You'll manage a varied caseload across commercial, agricultural and personal lines, working with insurers, brokers, loss adjusters and solicitors to achieve positive outcomes while supporting the wider claims team. Key Responsibilities- - Manage commercial, agricultural and personal lines claims from notification to settlement. - Support clients throughout the claims process, maintaining clear and regular communication. - Monitor outstanding claims, follow up proactively and ensure timely resolutions. - Process settlements and customer payments accurately and promptly. - Review claims for accuracy and compliance with company procedures. - Support and mentor colleagues within the claims team where required. About You- We're looking for someone with: - Provenexperience in an insurance claims role. - Experience handling commercial insurance claims across multiple classes. - Strong knowledge of claims procedures and insurer processes. - Excellent communication and client relationship management skills. - Ability to prioritise workloads and manage multiple claims simultaneously. - Experience using Acturis is preferred albeit not essential What's on Offer? - Monday to Friday, 9:00am - 5:00pm. - 25 days' annual leave plus bank holidays, increasing with service. - Company pension scheme and health plan after one year's service. - Free on-site parking. - Ongoing training, development and career progression. If you're looking to join a respected independent brokerage where your experience will be recognised and your career can develop, we'd love to hear from you. For further information, please contact one of our specialist consultants and quote job reference NJR 16815.