Senior Facilities Manager (M&E & Critical Infrastructure)

About the job We are seeking an experienced Senior Facilities Manager with a strong background in facilities operations, building services and critical infrastructure management to oversee our London office. This is a leadership role requiring a proven track record of managing and developing facilities teams, alongside strong operational and technical capability. The successful candidate will be responsible for leading the London Facilities function, ensuring a safe, efficient and high-performing workplace while maintaining oversight of key building systems and infrastructure. The ideal candidate will have experience managing complex facilities environments and the ability to understand, investigate and resolve mechanical and electrical building issues. You will work closely with internal stakeholders and specialist contractors to ensure the reliability, compliance and continuous improvement of the workplace environment. The role combines facilities leadership, supplier management, workplace operations and technical building services oversight within a fast-paced technology-driven environment. Job Title - Senior Facilities Manager (M&E & Critical Infrastructure) Length - Permanent Location - London, Fully Onsite DESCRIPTION Responsibilities will include but are not limited to: • Lead the day-to-day facilities operations across the London office, ensuring a safe, efficient and high-quality workplace environment. • Oversee hard and soft facilities services, including mechanical and electrical systems, HVAC, BMS, security, cleaning and workplace services. • Manage and develop the London Facilities team, driving service excellence and continuous improvement. • Maintain oversight of critical building infrastructure including power systems, UPS, generators, cooling systems, comms rooms and monitoring systems. • Work with engineering contractors and service providers to diagnose, resolve and prevent building services issues. • Review maintenance performance, identify risks and ensure technical issues are addressed effectively. • Manage suppliers, contractors, service level agreements and performance standards. • Support workplace projects including refurbishments, fit-outs and infrastructure improvements. • Partner with Technology, Security and business stakeholders to support operational resilience and business continuity. • Ensure compliance with health and safety requirements, statutory obligations and company standards. PROFILE To be considered for this role, you must have: • Significant facilities management experience within a complex corporate, financial services, technology or mission-critical environment. • Strong understanding of mechanical and electrical building services. • Experience managing technical contractors and facilities suppliers. • Ability to understand, investigate and challenge building services issues. • Experience leading facilities teams and managing operational delivery. • Strong stakeholder management, communication and problem-solving skills. • Experience delivering workplace projects, improvements or technical upgrades. Desirable: • Engineering qualification or building services background. • Experience with HVAC, BMS, UPS, generators or critical environments. • Experience within financial services, trading, technology or data centre environments. • IWFM, NEBOSH/IOSH or project management qualifications.