Senior Healthcare Assistant (Hospice at Home South Lakes) Full time

Accountable To: Director of Nursing & Quality Reports To: Head of Hospice at Home MAIN DUTIES • Undertakes a broad range of nursing support activities and duties relating to the care of patients with end of life care needs, usually in their own homes. • Has an understanding of the philosophy and ethos behind the care provided at St Johns Hospice, and to assist the registered nurses in developing and maintaining a safe, caring and supportive environment for patients, relatives and staff. • Provides care for named patients with end of life care needs usually in their own homes in accordance with the patients care plan as defined by the Community Services senior nurse, with minimum direct supervision. • Establishes and maintains effective communications with patients, carers and health professionals in a professional manner. • Works in collaboration with your colleagues to ensure the delivery of high quality, safe and compassionate healthcare, care and support. • Promotes and uphold the privacy, dignity, rights, health and wellbeing of people who use health and care services and their carers at all times. • Communicates in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers. • Respects a persons right to confidentiality. • Acts in a responsible, professional manner at all times whilst employed by and undertaking duties at St Johns Hospice. To be aware of the policies governing health, safety and fire prevention and reporting accidents/incidents. CLINICAL • Is alert to, and recognises changes in patients symptoms and conditions and notifies other health care professionals as necessary. • Assists patients with administration of regular oral medication where the patient is self medicating. • In line with Hospice policy monitors the administration of medication via syringe drivers and undertakes first line troubleshooting in line with proven competence. • In line with Hospice policies on patient documentation, updates patient records ensuring entries are accurate, relevant and contemporaneous and hand over care given appropriately. • Is accountable by making sure you can answer for your actions or omissions. • Provides emotional and practical support to patients carers or family members. • Demonstrates safe and appropriate use of hoists and manual handling equipment. • Cares for the patient after death and supports family members/ carers after death, when appropriate. • Undertakes delegated clinical tasks and procedures linked to the Community Services Health Care Assistant Competences. PEOPLE AND DEPARTMENTAL CONTRIBUTION • Upholds and promotes equality, diversity and inclusion. • Promotes at all times the Hospice philosophy and upholds St Johns core values. • Participates in agreed methods of off-duty planning and annual holiday booking arrangements. • Participates in audits, surveys or other clinical governance activities as requested. • Uses resources economically and efficiently. EDUCATION & DEVELOPMENT • Strives to improve the quality of healthcare, care and support through continuing professional development. • Completes all annual/bi-annual & tri-annual Mandatory Training. • Participates in annual appraisal scheme. • Learns required skills and to widen experience as appropriate. • Attends additional education sessions as provided, and as appropriate. • Provides support to new Healthcare Assistants and volunteers. • Maintains IT competency in order to make full use of electronic communications and to access appropriate hospice data sources and training opportunities. • Contributes to the health, safety and well-being of patients, carers and self by being aware of and adhering to hospice policies and guidelines on Health and Safety at Work; Fire Precautions and Regulations; Security of Lone Worker; and Infection Control. • Undertakes training and demonstrates competence in a range of nursing activities and tasks in support of patient care. • Maintains a portfolio of professional development and participate in the St Johns Hospice performance appraisal scheme, identifying personal achievements, objectives and development needs. OTHER • To be an ambassador for St Johns Hospice as a charity engaging in public speaking and fundraising initiatives as required. • Work outside of the South Lakes locality as required by the needs of the service. • Attend training, meetings and other events at the main Hospice as and when required. • To be aware of the requirements of the Data Protection Act 2018 and follow codes of practice to ensure safeguarding of confidential information • To undertake other duties appropriate to the role as agreed with the Director of Nursing and Quality General In addition to the specific duties and responsibilities outlined in this job description, all employees should be aware of their specific responsibilities towards the following: • St Johns Hospice operates a no-smoking policy. The post holder should either be a non-smoker or be prepared not to smoke in any Charity premises, grounds or vehicles or when on Hospice business outside the office. • Uphold ethical and professional standards and not behave in a manner that is likely to bring the Hospice into disrepute. • Demonstrate a commitment to ongoing registration requirements or any national, professional or occupational standards associated with the role. • Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role. This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder. STANDARD/ENHANCED DISCLOSURE REQUIREMENT Enhanced DBS disclosure + Adult Barring Check required for this post. DUTIES AND RESPONSIBILITIES TO ST. JOHNS HOSPICE Please refer to the uploaded Job description for full details of the points below 1. Confidentiality 2. Health and Safety 3. External Interests 4. Statutory Training 5. Flexibility 6. Safeguarding 7. Disclosure and Barring 8. Equality and Inclusion 9. Volunteers Job description Job responsibilities Accountable To: Director of Nursing & Quality Reports To: Head of Hospice at Home MAIN DUTIES • Undertakes a broad range of nursing support activities and duties relating to the care of patients with end of life care needs, usually in their own homes. • Has an understanding of the philosophy and ethos behind the care provided at St Johns Hospice, and to assist the registered nurses in developing and maintaining a safe, caring and supportive environment for patients, relatives and staff. • Provides care for named patients with end of life care needs usually in their own homes in accordance with the patients care plan as defined by the Community Services senior nurse, with minimum direct supervision. • Establishes and maintains effective communications with patients, carers and health professionals in a professional manner. • Works in collaboration with your colleagues to ensure the delivery of high quality, safe and compassionate healthcare, care and support. • Promotes and uphold the privacy, dignity, rights, health and wellbeing of people who use health and care services and their carers at all times. • Communicates in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers. • Respects a persons right to confidentiality. • Acts in a responsible, professional manner at all times whilst employed by and undertaking duties at St Johns Hospice. To be aware of the policies governing health, safety and fire prevention and reporting accidents/incidents. CLINICAL • Is alert to, and recognises changes in patients symptoms and conditions and notifies other health care professionals as necessary. • Assists patients with administration of regular oral medication where the patient is self medicating. • In line with Hospice policy monitors the administration of medication via syringe drivers and undertakes first line troubleshooting in line with proven competence. • In line with Hospice policies on patient documentation, updates patient records ensuring entries are accurate, relevant and contemporaneous and hand over care given appropriately. • Is accountable by making sure you can answer for your actions or omissions. • Provides emotional and practical support to patients carers or family members. • Demonstrates safe and appropriate use of hoists and manual handling equipment. • Cares for the patient after death and supports family members/ carers after death, when appropriate. • Undertakes delegated clinical tasks and procedures linked to the Community Services Health Care Assistant Competences. PEOPLE AND DEPARTMENTAL CONTRIBUTION • Upholds and promotes equality, diversity and inclusion. • Promotes at all times the Hospice philosophy and upholds St Johns core values. • Participates in agreed methods of off-duty planning and annual holiday booking arrangements. • Participates in audits, surveys or other clinical governance activities as requested. • Uses resources economically and efficiently. EDUCATION & DEVELOPMENT • Strives to improve the quality of healthcare, care and support through continuing professional development. • Completes all annual/bi-annual & tri-annual Mandatory Training. • Participates in annual appraisal scheme. • Learns required skills and to widen experience as appropriate. • Attends additional education sessions as provided, and as appropriate. • Provides support to new Healthcare Assistants and volunteers. • Maintains IT competency in order to make full use of electronic communications and to access appropriate hospice data sources and training opportunities. • Contributes to the health, safety and well-being of patients, carers and self by being aware of and adhering to hospice policies and guidelines on Health and Safety at Work; Fire Precautions and Regulations; Security of Lone Worker; and Infection Control. • Undertakes training and demonstrates competence in a range of nursing activities and tasks in support of patient care. • Maintains a portfolio of professional development and participate in the St Johns Hospice performance appraisal scheme, identifying personal achievements, objectives and development needs. OTHER • To be an ambassador for St Johns Hospice as a charity engaging in public speaking and fundraising initiatives as required. • Work outside of the South Lakes locality as required by the needs of the service. • Attend training, meetings and other events at the main Hospice as and when required. • To be aware of the requirements of the Data Protection Act 2018 and follow codes of practice to ensure safeguarding of confidential information • To undertake other duties appropriate to the role as agreed with the Director of Nursing and Quality General In addition to the specific duties and responsibilities outlined in this job description, all employees should be aware of their specific responsibilities towards the following: • St Johns Hospice operates a no-smoking policy. The post holder should either be a non-smoker or be prepared not to smoke in any Charity premises, grounds or vehicles or when on Hospice business outside the office. • Uphold ethical and professional standards and not behave in a manner that is likely to bring the Hospice into disrepute. • Demonstrate a commitment to ongoing registration requirements or any national, professional or occupational standards associated with the role. • Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role. This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder. STANDARD/ENHANCED DISCLOSURE REQUIREMENT Enhanced DBS disclosure + Adult Barring Check required for this post. DUTIES AND RESPONSIBILITIES TO ST. JOHNS HOSPICE Please refer to the uploaded Job description for full details of the points below 1. Confidentiality 2. Health and Safety 3. External Interests 4. Statutory Training 5. Flexibility 6. Safeguarding 7. Disclosure and Barring 8. Equality and Inclusion 9. Volunteers