Senior Healthcare Assistant Nights (South Lakes)

Accountable To: Director of Nursing & Quality Reports To: Head of Hospice at Home Key Working Relationships: • Community Services HUB • District Nurses • Out-of-hours GP service MAIN DUTIES • Provide care and compassion for patients who are approaching end of life in their own homes. • Undertake a broad range of nursing care and duties relating patients with end-of-life care needs. • Provide care for patients in accordance with the patients care plan as defined by the District Nursing and Hospice at Home Community Services team. • Follow the risk assessments completed for the patient. • Work to the standards set out in the Code of Conduct for Healthcare Support Workers. • Use effective interpersonal skills with patients, carers and health professionals in a professional manner. • Recognise changes in patients symptoms and conditions and notify the necessary on-call services for advice, help and support. • Direct patients with their own administration of regular oral medication where the patient is self medicating, and asks families to prepare oral medicines prior to the night shift if the patient needs assistance. • Understand the boundaries of the HCA role in managing medications and is ready and willing to accept advice from on-call services. • Makes the clinical decision to call district nursing services when patients have uncontrolled symptoms and are unable to take medication orally. • Manages patient distress effectively, using compassionate communication to comfort and support whilst lone working. • In line with Hospice policy monitors the administration of medication being given by syringe drivers and undertakes first line troubleshooting in line with Achieved and updated training and competences. • In line with Hospice policies and best practice guidance on patient documentation, updates patient records ensuring entries are accurate, relevant and contemporaneous and hand over care given appropriately. • Provides emotional and practical support to patients carers or family members. • Demonstrates safe and appropriate use of hoists and manual handling equipment, applying principles of utilising this equipment whilst lone working. • Supports patient and family at time of death and afterwards, taking necessary responsibility to ensure all legal requirements are followed. • Takes responsibility for clinical tasks and procedures they are trained in and competent to complete. • Participates in audits, surveys or other clinical governance activities as requested. • Maintains IT competency in order to make full use of electronic communications and to access appropriate hospice data sources and training opportunities. • Responsible for the health, safety and well-being of patients, carers and self by being aware of and adhering to risk assessments, hospice policies and guidelines on Health and Safety at Work; Fire Precautions and Regulations; Security of Lone Worker; and Infection Control. • Maintains a portfolio of professional development and participates in the St Johns Hospice performance appraisal scheme, identifying personal achievements, objectives and development needs. • Works according to the principles of the St Johns Hospice HCA Code of Conduct. • Understands the philosophy and ethos behind the care provided at St Johns Hospice, and to assist the registered nurses in developing and maintaining a safe, compassionate caring and supportive environment for patients, relatives and staff. • Shares the responsibility within the nursing teams for delivering high quality holistic nursing care for the patients and their families. • Is part of the multi-disciplinary care of patients. • Liaises with internal Hospice team to update patient and family changes and incidents in a timely manner. • Acts in a responsible, professional manner at all times whilst employed by and undertaking duties at St Johns Hospice. To be aware of the policies governing health, safety and fire prevention and reporting accidents / incidents. OTHER • Works outside of the South Lakes locality as required by the needs of the service. • Works contracted weekly hours during daytime shifts within the Hospice at Home team (based at the main Hospice) for one week each year, to reflect on practice, complete the annual appraisal, and spend time with the wider team. • Attends monthly night-sitting team meeting each month, either in person or via teams. • Attends training, meetings and other events at the main Hospice as and when required. GENERAL • In addition to the specific duties and responsibilities outlined in this job description, all employees should be aware of their specific responsibilities towards the following: • St Johns Hospice operates a no-smoking policy. The post holder should either be a non-smoker or be prepared not to smoke in any Charity premises, grounds or vehicles or when on Hospice business outside the office. • Adhere to all health, safety and fire regulations and to co-operate with the Hospice in maintaining good standards of health and safety. • Adhere to Lone Worker working practices as set out in the relevant policy documents. • Uphold ethical and professional standards and not behave in a manner that is likely to bring the Hospice into disrepute. • Promote and sustain a responsible attitude towards equal opportunities and diversity within the Hospice. • Demonstrate a commitment to ongoing registration requirements or any national, professional or occupational standards associated with the role. • Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role. This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder. The post-holder will be expected to participate in induction and on-going training and development and work in accordance with Hospice policies and procedures and to act at all times with due regard to the health and safety of self and others. STANDARD/ENHANCED DISCLOSURE REQUIREMENT Enhanced DBS disclosure + Adult Barring Check required for this post. DUTIES AND RESPONSIBILITIES TO ST. JOHNS HOSPICE Please refer to the uploaded Job description for full details of the points below 1. Confidentiality 2. Health and Safety 3. External Interests 4. Statutory Training 5. Flexibility 6. Safeguarding 7. Disclosure and Barring 8. Equality and Inclusion 9. Volunteers Job description Job responsibilities Accountable To: Director of Nursing & Quality Reports To: Head of Hospice at Home Key Working Relationships: • Community Services HUB • District Nurses • Out-of-hours GP service MAIN DUTIES • Provide care and compassion for patients who are approaching end of life in their own homes. • Undertake a broad range of nursing care and duties relating patients with end-of-life care needs. • Provide care for patients in accordance with the patients care plan as defined by the District Nursing and Hospice at Home Community Services team. • Follow the risk assessments completed for the patient. • Work to the standards set out in the Code of Conduct for Healthcare Support Workers. • Use effective interpersonal skills with patients, carers and health professionals in a professional manner. • Recognise changes in patients symptoms and conditions and notify the necessary on-call services for advice, help and support. • Direct patients with their own administration of regular oral medication where the patient is self medicating, and asks families to prepare oral medicines prior to the night shift if the patient needs assistance. • Understand the boundaries of the HCA role in managing medications and is ready and willing to accept advice from on-call services. • Makes the clinical decision to call district nursing services when patients have uncontrolled symptoms and are unable to take medication orally. • Manages patient distress effectively, using compassionate communication to comfort and support whilst lone working. • In line with Hospice policy monitors the administration of medication being given by syringe drivers and undertakes first line troubleshooting in line with Achieved and updated training and competences. • In line with Hospice policies and best practice guidance on patient documentation, updates patient records ensuring entries are accurate, relevant and contemporaneous and hand over care given appropriately. • Provides emotional and practical support to patients carers or family members. • Demonstrates safe and appropriate use of hoists and manual handling equipment, applying principles of utilising this equipment whilst lone working. • Supports patient and family at time of death and afterwards, taking necessary responsibility to ensure all legal requirements are followed. • Takes responsibility for clinical tasks and procedures they are trained in and competent to complete. • Participates in audits, surveys or other clinical governance activities as requested. • Maintains IT competency in order to make full use of electronic communications and to access appropriate hospice data sources and training opportunities. • Responsible for the health, safety and well-being of patients, carers and self by being aware of and adhering to risk assessments, hospice policies and guidelines on Health and Safety at Work; Fire Precautions and Regulations; Security of Lone Worker; and Infection Control. • Maintains a portfolio of professional development and participates in the St Johns Hospice performance appraisal scheme, identifying personal achievements, objectives and development needs. • Works according to the principles of the St Johns Hospice HCA Code of Conduct. • Understands the philosophy and ethos behind the care provided at St Johns Hospice, and to assist the registered nurses in developing and maintaining a safe, compassionate caring and supportive environment for patients, relatives and staff. • Shares the responsibility within the nursing teams for delivering high quality holistic nursing care for the patients and their families. • Is part of the multi-disciplinary care of patients. • Liaises with internal Hospice team to update patient and family changes and incidents in a timely manner. • Acts in a responsible, professional manner at all times whilst employed by and undertaking duties at St Johns Hospice. To be aware of the policies governing health, safety and fire prevention and reporting accidents / incidents. OTHER • Works outside of the South Lakes locality as required by the needs of the service. • Works contracted weekly hours during daytime shifts within the Hospice at Home team (based at the main Hospice) for one week each year, to reflect on practice, complete the annual appraisal, and spend time with the wider team. • Attends monthly night-sitting team meeting each month, either in person or via teams. • Attends training, meetings and other events at the main Hospice as and when required. GENERAL • In addition to the specific duties and responsibilities outlined in this job description, all employees should be aware of their specific responsibilities towards the following: • St Johns Hospice operates a no-smoking policy. The post holder should either be a non-smoker or be prepared not to smoke in any Charity premises, grounds or vehicles or when on Hospice business outside the office. • Adhere to all health, safety and fire regulations and to co-operate with the Hospice in maintaining good standards of health and safety. • Adhere to Lone Worker working practices as set out in the relevant policy documents. • Uphold ethical and professional standards and not behave in a manner that is likely to bring the Hospice into disrepute. • Promote and sustain a responsible attitude towards equal opportunities and diversity within the Hospice. • Demonstrate a commitment to ongoing registration requirements or any national, professional or occupational standards associated with the role. • Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role. This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder. The post-holder will be expected to participate in induction and on-going training and development and work in accordance with Hospice policies and procedures and to act at all times with due regard to the health and safety of self and others. STANDARD/ENHANCED DISCLOSURE REQUIREMENT Enhanced DBS disclosure + Adult Barring Check required for this post. DUTIES AND RESPONSIBILITIES TO ST. JOHNS HOSPICE Please refer to the uploaded Job description for full details of the points below 1. Confidentiality 2. Health and Safety 3. External Interests 4. Statutory Training 5. Flexibility 6. Safeguarding 7. Disclosure and Barring 8. Equality and Inclusion 9. Volunteers