Senior Interior Horticultural Technician

Senior Interior Horticultural Technician Laleham, PHS Greenleaf PHS Greenleaf is growing, and we’re looking for a skilled Senior Interior Horticultural Technician to join our team in Laleham. If you’re passionate about plants, take pride in delivering exceptional service, and enjoy working in a role where no two days are the same, this could be the perfect next step in your horticultural career. As a Senior Interior Technician, you’ll be responsible for delivering outstanding interior plant care across customer sites, ensuring every display looks healthy, vibrant, and expertly maintained. You’ll also play a key role in supporting the Head of Interior with stock management, greenhouse care, and operational planning. Key Responsibilities as a Senior Interior Technician with PHS Greenleaf: • Carry out routine plant maintenance including watering, feeding, pruning, and pest control to the Greenleaf standard. • Diagnose plant health issues and take corrective action quickly. • Report, record, and resolve any issues identified on customer sites. • Apply and adapt internal stock plant care processes in line with seasonal needs. • Conduct periodic stock checks and report discrepancies. • Monitor and maintain stock levels for plants and sundries. • Implement stock rotation processes to minimise waste and maintain quality • Plan and deliver plant installations and replacements to client specifications. • Complete pre-installation site checks and ensure compliance with health and safety requirements. • Lead on-site installation activities, ensuring timely and professional project Manage and resolve • Salesforce queries relating to service requests and customer issues. • Log site visits, maintenance outcomes, and updates accurately. • Contribute to continuous improvement of service processes and standards. • Optimise routes and schedules for efficiency and service quality. The ideal candidate will have: • Previous experience in horticulture or interior plant maintenance. • Strong organisational skills with the ability to manage multiple tasks. • Self-motivated with excellent workload management. • Strong communication and customer service skills, with the ability to build long-term relationships. • IT literate, with proficiency in Microsoft Office and CRM systems such as Salesforce. • Full UK manual driving licence with 6 points or less • Horticultural qualifications (e.g., RHS Level 2). • Knowledge of industry products and equipment. In return for your expertise: • Competitive Base Salary • 23 days holiday + bank holidays (31 days total) • Full uniform and PPE provided • Full training and development opportunities, including ILM-certified courses • Pension scheme • 24-hour personal welfare helpline • phs Perks discount card (accepted at 850+ retailers) • Access to the phs Shop for discounted household consumables • Company vehicle and tools provided • Training and development opportunities within phs Group. • Clear pathways for career progression in a growing division. If you would like to find out more about phs Group and phs Greenleaf, please visit: