Senior Operational Lead

• To work withsenior clinicians to enablethedelivery oftimely,equitableandeffective mental health support in the community, • To work with London Borough of Hackney, the City ofLondonand theCrisis PathwayLead, to plan and deliver the Social Care priorities, including Personalisation, Carers, Safeguarding,etc and tofulfilthe Councils responsibilities as outlined in the Care Act 2015. • To contribute to the development of key service partnerships with other key agencies, such asLBH, The City of London, the ICB, housingagencies, Employment Service,AdultEducationproviders, Police, Service User and Carer Groups and the voluntary sector. • TorepresentELFT on various Multi AgencyatRisk/Vulnerable Person Panels. • Act as an investigator in Serious Incidents Investigations under the ELFT Serious Incident Policy. • Champion carers interventions and representation • To ensure that services are delivered in a manner thatseeksto achieve equity of access,experienceand outcomes for localpeople; • Tomaintainanup-to-date knowledge of policy and practice developments in the commissioning and delivery of health and social care services for adults with mental health difficulties. • Responsible for policy implementationandfor discrete policy or service development for a service or more than one area of activity. • To provide leadership and ensure that the teams have the knowledge and skillsrequiredto engage with service users and carers effectively and to ensure that anytraining or development needs areidentified. They will ensure that the teams implement an integrated, personcentred, recovery orientated approach to assessment and care planning that multi-disciplinary team members work together with patients and carers. • To undertake project management responsibilities, asrequired • To ensure effective communication with all staff in the agreed service area and to contribute to wider communication within the Council and East London Foundation Trust. • Tobe responsible forthe operational management of the Integrated Mental Health Service provided by the quadrant teamsand agreed specialist teams.This will include staff, financial, equityand performance management of the service. • To manage and supervisetheOperational Leadsand provide managerial supervision to the Quadrant Psychological Professional Leadsin conjunction with the head of psychological therapy; • To take a lead role alongside Organisation Development team colleagues in the delivery of OD support programmes as part of the ongoing transformation process. • To deputise within ELFT for the Deputy Borough Director across the full range of functions whenrequired • To provide managerial cover for other areas of ELFT in theshort-termabsence of substantive postholders • To be a member of theSenior ManageronCall rota. • To proactively seek improvements in the development and delivery of services and workforce planning; implementing and coordinating change managementprogrammes asappropriate, engaging staff and their representatives. • To provide strongleadership through change, supporting staff,colleaguesand partnersin accordance withthe policies of both ELFT, LBHand theCity ofLondonCorporation. • To liaise for support and advice with relevant support servicesand advisors,includingHuman Resources, Finance, Legal, QI,etc • Ensureappropriate professionaland clinical supervision is available to all staff within the teams accountable to the position. • To ensure that all staff have an annualappraisal, performanceplanand personal development plan, and thatthese linkclosely with nationaland local business and service plans. • To ensure arrangements are in place to oversee key HR performance indicators including statutory and mandatory training. • To ensure sickness monitoring is inplaceand managers are actively working with staff and occupational health to support them back to work.Ensuring any necessary adjustments are put in place. • To ensure that staff performance management arrangements are in place. • Toparticipatein disciplinary and grievance investigations and panels and other Human Resources Policy Panels as requested by the Deputy Borough Director. • Inconjunction with the localityPerformanceLead,to contribute to the development of effective information and performance systems and, in collaboration with the ServiceManagers, Adult Social Carelead, ensuringthat performanceis effectivelymonitoredand reported. • To ensure that managers are activelymonitoringresponsibleservices againstperformance, quality, equityand activity targets and takingappropriatecorrectiveactionas necessary. • Tobe responsible formonitoring and auditing service standards in the Teams to ensure that services are delivered to the highest possible quality, recovery standard and outcome focused. • To lead on the development of DIALOG as an outcome focused PROMwithin the Teams. • Toparticipateand lead on Quality Improvement initiatives and projects withinthe Directorate and create the conditions conducive to promoting a culture of learning • Tomonitor, control and planbudgets in the relevant service areas. • To develop anddeliver savings targets, asrequired. • To develop andimplement a local workforce strategy to meet the developing needs of theservice. • To ensure the workforceis capable of deliveringthe servicesrequired. Job description Job responsibilities • To work withsenior clinicians to enablethedelivery oftimely,equitableandeffective mental health support in the community, • To work with London Borough of Hackney, the City ofLondonand theCrisis PathwayLead, to plan and deliver the Social Care priorities, including Personalisation, Carers, Safeguarding,etc and tofulfilthe Councils responsibilities as outlined in the Care Act 2015. • To contribute to the development of key service partnerships with other key agencies, such asLBH, The City of London, the ICB, housingagencies, Employment Service,AdultEducationproviders, Police, Service User and Carer Groups and the voluntary sector. • TorepresentELFT on various Multi AgencyatRisk/Vulnerable Person Panels. • Act as an investigator in Serious Incidents Investigations under the ELFT Serious Incident Policy. • Champion carers interventions and representation • To ensure that services are delivered in a manner thatseeksto achieve equity of access,experienceand outcomes for localpeople; • Tomaintainanup-to-date knowledge of policy and practice developments in the commissioning and delivery of health and social care services for adults with mental health difficulties. • Responsible for policy implementationandfor discrete policy or service development for a service or more than one area of activity. • To provide leadership and ensure that the teams have the knowledge and skillsrequiredto engage with service users and carers effectively and to ensure that anytraining or development needs areidentified. They will ensure that the teams implement an integrated, personcentred, recovery orientated approach to assessment and care planning that multi-disciplinary team members work together with patients and carers. • To undertake project management responsibilities, asrequired • To ensure effective communication with all staff in the agreed service area and to contribute to wider communication within the Council and East London Foundation Trust. • Tobe responsible forthe operational management of the Integrated Mental Health Service provided by the quadrant teamsand agreed specialist teams.This will include staff, financial, equityand performance management of the service. • To manage and supervisetheOperational Leadsand provide managerial supervision to the Quadrant Psychological Professional Leadsin conjunction with the head of psychological therapy; • To take a lead role alongside Organisation Development team colleagues in the delivery of OD support programmes as part of the ongoing transformation process. • To deputise within ELFT for the Deputy Borough Director across the full range of functions whenrequired • To provide managerial cover for other areas of ELFT in theshort-termabsence of substantive postholders • To be a member of theSenior ManageronCall rota. • To proactively seek improvements in the development and delivery of services and workforce planning; implementing and coordinating change managementprogrammes asappropriate, engaging staff and their representatives. • To provide strongleadership through change, supporting staff,colleaguesand partnersin accordance withthe policies of both ELFT, LBHand theCity ofLondonCorporation. • To liaise for support and advice with relevant support servicesand advisors,includingHuman Resources, Finance, Legal, QI,etc • Ensureappropriate professionaland clinical supervision is available to all staff within the teams accountable to the position. • To ensure that all staff have an annualappraisal, performanceplanand personal development plan, and thatthese linkclosely with nationaland local business and service plans. • To ensure arrangements are in place to oversee key HR performance indicators including statutory and mandatory training. • To ensure sickness monitoring is inplaceand managers are actively working with staff and occupational health to support them back to work.Ensuring any necessary adjustments are put in place. • To ensure that staff performance management arrangements are in place. • Toparticipatein disciplinary and grievance investigations and panels and other Human Resources Policy Panels as requested by the Deputy Borough Director. • Inconjunction with the localityPerformanceLead,to contribute to the development of effective information and performance systems and, in collaboration with the ServiceManagers, Adult Social Carelead, ensuringthat performanceis effectivelymonitoredand reported. • To ensure that managers are activelymonitoringresponsibleservices againstperformance, quality, equityand activity targets and takingappropriatecorrectiveactionas necessary. • Tobe responsible formonitoring and auditing service standards in the Teams to ensure that services are delivered to the highest possible quality, recovery standard and outcome focused. • To lead on the development of DIALOG as an outcome focused PROMwithin the Teams. • Toparticipateand lead on Quality Improvement initiatives and projects withinthe Directorate and create the conditions conducive to promoting a culture of learning • Tomonitor, control and planbudgets in the relevant service areas. • To develop anddeliver savings targets, asrequired. • To develop andimplement a local workforce strategy to meet the developing needs of theservice. • To ensure the workforceis capable of deliveringthe servicesrequired.