Senior Operations

We are seeking an experienced and motivated Operations Manager (& Senior Operators) to oversee our clients busy commercial Operations function. This role is responsible for the end-to-end management of the supply chain process, ensuring the efficient and cost-effective movement of product from procurement through to final customer shipping delivery. The successful candidate will drive operational excellence, manage key stakeholder relationships, ensure compliance with industry regulations, and lead a high-performing operations team in a fast-paced trading and logistics environment. Key Responsibilities Operational Leadership • Manage and oversee daily operations activity across the business. • Ensure efficient execution of the end-to-end supply chain process from procurement through to customer delivery. • Develop and implement operational strategies that support business objectives. • Drive continuous improvement initiatives to enhance efficiency, service quality, and profitability. • Introduce and support the implementation of new technologies and operational methodologies. Supply Chain, Shipping & Logistics Management • Monitor and optimise logistics activities to ensure timely and cost-effective product delivery. • Coordinate with suppliers, customers, terminals, inspection companies, incoterms, brokers, and transport providers. • Ensure operational activities align with contractual obligations and customer requirements. • Maintain high standards of service delivery and operational performance. Stakeholder Management • Build and maintain effective relationships with key external stakeholders, including: • Suppliers • Barge and ship owners • Storage terminals • Brokers Compliance & Risk Management • Ensure all operations comply with relevant legislation, industry regulations, and company policies. • Develop and maintain operational procedures and compliance frameworks. • Identify operational risks and implement mitigation strategies to protect business interests. • Promote best practice across all operational activities. Performance Management • Establish and monitor key operational performance metrics. • Analyse operational data to identify trends, risks, and opportunities for improvement. • Produce management reports and operational performance updates. • Drive accountability and continuous improvement across the team. Team Leadership • Lead, coach, and develop the Operations team. • Provide guidance, support, and training to ensure high levels of performance and engagement. • Foster a collaborative and results-driven working environment. • Support succession planning and talent development within the team. Financial Management • Develop and manage operational budgets. • Monitor operational expenditure and identify cost-saving opportunities. • Support financial planning and reporting processes. Experience & Qualifications Essential • Bachelor's degree or higher in Logistics, Supply Chain, Business, or a related discipline. • 5–10 years' experience within operations, logistics, supply chain, or commodity trading environments. • Proven experience managing operational teams. • Strong knowledge of international trade terms (Incoterms), supply chain processes, and logistics operations. • Advanced knowledge of Microsoft Office applications and ERP systems. • Fluent English, both written and verbal. (NB: No sponsorship is provided) • Experience within the energy, fuel, commodities, or bulk liquids sectors (desirable)