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Senior TechOps Generalist

Octopus Energy·LondonHybrid
Salary not stated
Vox Summary
  • Role overview: A multi-disciplinary TechOps Generalist role involving enterprise IT facets, supporting and automating systems to ensure secure and efficient operations.
  • Key requirements: Deep experience in many facets of Enterprise IT, with a focus on automation, strategic planning, and supporting a cloud-first approach without on-prem AD.
  • Team and scope: Part of a small, lean TechOps team covering everything from 1st line support to high-level strategic planning, tackling diverse challenges daily.
  • Conditions/benefits: Work in a dynamic environment dealing with ambiguity, with opportunities to shape the TechOps function and support transformational organizational change.
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Job description

Seen this advert before? That is because we are continuing to grow!   We are very excited to be growing our small and efficient TechOps team at Octopus. We aren't looking for standard IT support - we are looking for an ambitious, deeply knowledgeable and experienced TechOps Generalist to join our team, to grow with the rest of the company, and ensure we are doing so in a secure and safe way. You will be a key partner in defining what TechOps is at Octopus. We will be continuing to shape this team to provide world class support to our employees, building our way out of problems with engineering firepower and undertaking transformational organisational change. We don't just "fix" things - we automate them out of existence. For us, a Generalist isn’t about knowing a little of everything, it’s a multi-disciplinary role for someone who’s deeply experienced in many facets of Enterprise IT. Think multi-domain specialist - not Jack of all trades. What is TechOps? A more modern, more lean version of a traditional Enterprise IT team with around one of us for every 1000 people at Octopus. We cover everything from what most people would call “1st line support” all the way up to high-level strategic planning, and everything in between. We tackle big problems and the breadth of work is huge. Dealing with ambiguity is a key part of working in TechOps, and every day will be a new and exciting one, working on varying challenges across the company and keeping plates spinning. We have a cloud-first approach to everything we do. This allows us to scale quickly and focus on things where we can add the most value. No on-prem AD here!   Roles that you might currently be in: Systems engineer, DevOps, Tech support, Technical support, Technical support analyst, IT support, IT desktop support, Systems Administrator, Network Administrator, Workplace technology, Solutions specialist, Solutions administrator, Systems manager, Support manager.

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Original source
lever
Posted
Oct 27, 2025 · true date
Last verified
19 hours ago
Quality score
70/100
Salary stated0
Company identified25
applyUrl10
postedAt15
Complete description20

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