Service Advisor

Service Advisor / Service Receptionist Salary: £30,000 basic | OTE £37,000 Location: Crewe NO WEEKENDS – enjoy every weekend off with a true Monday to Friday role Richard Abson Group are working with a premium dealership in Crewe to recruit an experienced Service Advisor / Service Receptionist. This is a fantastic opportunity to join a reputable and forward-thinking dealership offering excellent career progression, ongoing support, and industry-leading training—especially as the automotive sector continues to evolve into hybrid and electric vehicles. The site is extremely well-supported with 16 Technicians and 3 Service Advisors already in place, ensuring a strong workshop capacity and a collaborative working environment. The Role: As a Service Advisor / Service Receptionist, you will: • Act as the first point of contact for customers, delivering outstanding service • Handle customer enquiries and provide technical information on vehicle servicing and repairs • Keep customers updated on vehicle progress • Promote and sell service plans and additional products • Ensure a consistently high level of customer satisfaction About You: • Minimum 1 year’s experience in a similar role (main dealer preferred) • Strong customer service and communication skills • Sales-focused with the ability to upsell effectively • Experience with Kerridge and 1Link is advantageous Salary & Benefits: • Basic salary of £30,000 • Uncapped bonus structure (hours sold, upsell, service plans) – realistic OTE £37,000 • Monday to Friday 8:00am–6:00pm • No weekend work – offering genuine work-life balance every week • Excellent training and career development opportunities Join a successful, premium brand in a supportive and growing environment. Apply now or contact Jake Jones at Richard Abson Group for more information