Service Advisor

Service Advisor – Dartford Are You an Experienced Service Advisor... or a Technician Looking for Your Next Challenge? Exciting Opportunity with a Leading Main Dealership Competitive Basic Salary up to £32,000 DOE + OTE Hot Brand | Excellent Career Progression | Immediate Interviews Our client, a successful and well-established main dealership in Dartford, is looking to recruit an enthusiastic Service Advisor to join their busy and friendly aftersales team. Are you an experienced Service Advisor looking for your next opportunity? Or are you an experienced Vehicle Technician ready to step away from the workshop and move into a customer-facing Service Advisor role? If you have strong technical knowledge and great communication skills, we'd love to hear from you. Your Responsibilities • Meeting and greeting customers in a professional and friendly manner. • Delivering outstanding customer service throughout the service journey. • Booking vehicles into the workshop and keeping customers updated on repair progress and timescales. • Explaining technical work clearly and confidently. • Liaising with technicians and the workshop to ensure an efficient workflow. • Managing customer queries and ensuring a first-class experience. • Completing general administrative duties and maintaining accurate records. What We're Looking For • Previous experience as a Service Advisor, or an experienced Vehicle Technician looking to transition into an advisor role. • Good knowledge of the motor trade and vehicle repairs. • Excellent communication and customer service skills. • A positive attitude with a strong work ethic. • Well-presented and professional at all times. • Ability to work effectively as part of a busy team. • Full UK Driving Licence. What's on Offer? • Basic salary up to £32,000 (DOE). • Attractive and achievable bonus/OTE structure. • Opportunity to work with a highly desirable automotive brand. • Ongoing training and manufacturer development. • Genuine career progression within a successful dealership group. • Immediate interviews available. Apply Today We are currently shortlisting for this position, so don't delay—apply in complete confidence today to avoid missing out. Prima Hatfield Associates acts as both an Employment Agency and an Employment Business as defined by the Conduct of Employment Agencies and Employment Businesses Regulations 2003. As one of the UK's leading automotive recruitment specialists, we recruit permanent white-collar professionals for progressive dealer groups across the UK. All applications are treated in the strictest confidence, and interviews are arranged locally wherever possible.