Service Advisor

Service Advisor Franchised Motor Dealership - Keighley area Service Advisor Main Dealer | £29,000 Basic | OTE £32,500 Are you an experienced Service Advisor with Pinnacle experience looking for your next opportunity? We are currently recruiting on behalf of a busy and successful main dealer seeking a confident and customer-focused Service Advisor to join their aftersales team. This is an excellent opportunity to join a professional dealership where you'll play a key role in delivering exceptional customer service while working in a fast-paced environment. The Role As the first point of contact for customers, you'll ensure every service journey is handled efficiently and professionally, from booking vehicles in through to handover. Your responsibilities will include: Booking customer vehicles in for servicing and repairs Liaising with the workshop throughout the repair process Keeping customers updated on the progress of their vehicle Preparing estimates and invoices Identifying and upselling additional work where appropriate Delivering an outstanding customer experience at every stage Using the Pinnacle dealer management system on a daily basis What We're Looking For Previous Service Advisor experience within a main dealer (6 months minimum) Experience using Pinnacle Excellent communication and organisational skills Ability to work well under pressure in a busy aftersales department A positive, professional and customer-focused attitude Full UK driving licence Hours Monday to Friday: 8:30am - 5:30pm 1 in 3 Saturday mornings Salary & Benefits £29,000 Basic Salary OTE £32,500 Performance-related bonus Company pension Manufacturer training and ongoing development Employee discounts Supportive and friendly team environment Excellent long-term career prospects Why Apply? This is a fantastic opportunity for a Service Advisor who already has Pinnacle experience and wants to hit the ground running in a busy, well-established main dealership. If you're passionate about customer service, enjoy working in a fast-paced environment and are looking for a role where your experience will be valued, we'd love to hear from you. Interested, apply in confidence today. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission