Service Coordinator

Due to requirement for maternity cover, we are looking for support to assist in the planning of engineer schedules. This role could go from temporary to permanent due to increasing workload. 9 Month FTC - ASAP START The Role: · Planning forthcoming service schedules so that engineers are working as efficiently as possible · Liaising with customers · Coordinating the field engineers weekly/daily schedules · Working alongside the Service Administration Manager · Contacting customers to confirm service visits and re-arrange when necessary · Working in conjunction with the rest of the Coventry based Service Department, Stores and Sales to ensure that engineer’s workload is organised effectively. · Other Service Department administration duties as may be necessary We invite applications from candidates with excellent organisational and communication skills, who can demonstrate an ability to analyse information and plan working schedules effectively. The candidates must possess good problem-solving skills and Microsoft Outlook and Excel experience is also essential. All applications are welcome from individuals who can demonstrate the abilities required to succeed in this important position. Desirables: · Proficiency in Microsoft Outlook and Excel · Strong organisational skills with attention to detail · Excellent communication skills, both written and verbal · Previous administrative experience preferred · Familiarity with data entry tasks · Ability to multitask and prioritise workload efficiently Job Type: Full-time Benefits: · Free On-site parking · Employee Assistance Programme