Shipping Administrator

Time Appointments are delighted to be recruiting on behalf of a well-established client based in Ipswich, who are currently seeking to appoint a confident and experienced Shipping Administrator who will be responsible for the smooth and efficient running of operations within the business. Key Duties: • Provide comprehensive administrative support to the management team and Shipping Agency department. • Maintain and update operational records, databases, and filing systems to ensure information is accurate and readily accessible. • Produce reports, spreadsheets, and other business documentation to support daily operations. • Respond to telephone calls, emails, and general enquiries, directing requests to the appropriate teams where necessary. • Organise meetings, arrange appointments, prepare meeting materials, and record actions where required. • Prepare, process, and maintain shipping and operational documentation in accordance with company procedures. • Assist with transport administration, ensuring movement records and supporting documentation are completed accurately and on time. • Build effective working relationships with internal departments, customers, suppliers, contractors, and other external stakeholders to support smooth operations. • Support invoicing, purchase order processing, cost monitoring, and other routine financial administration tasks. Previous Skills & Experience: • Passionate team player with a collaborative approach and the ability to communicate effectively with colleagues and stakeholders. • Previous experience within the shipping or maritime industry, with a good understanding of operational processes. • Excellent verbal and written communication skills, with the ability to build positive working relationships. • Calm and adaptable under pressure, with the confidence to manage unexpected challenges effectively. • IT proficient, with strong working knowledge of Microsoft Word, Excel, and Outlook. • Highly organised, with the ability to maintain accurate records, documentation, and filing systems. • Customer-focused, committed to delivering a high standard of service and developing strong client relationships.