Social Media & Marketing Operations Manager

About the Role We are looking for an experienced and highly organized Social Media & Marketing Operations Manager to lead and coordinate all social media and digital content activities across our brands. This role is ideal for someone who has previously worked in a social media agency, digital marketing agency, creative studio, or a fast-paced online business environment. You will be responsible for managing day-to-day social media operations, coordinating with external agencies and freelance creatives, overseeing content production, and ensuring all digital channels are active, professional, and aligned with our brand identity. Key Responsibilities • Manage and oversee all company social media accounts • Plan, schedule, and publish engaging content across platforms • Coordinate with external advertising/marketing agencies • Work closely with freelance designers, editors, content creators, and influencers • Create and manage content calendars • Write or supervise social media captions and marketing copy • Monitor performance and suggest growth strategies • Ensure consistency in branding and communication • Respond to messages/comments when necessary • Research trends, competitors, and new social media opportunities • Support digital campaigns, launches, and promotions • Organize and streamline overall social media operations Requirements Essential • Previous experience in: • Social Media Agency • Digital Marketing Agency • Content/Creative Agency • or similar marketing-focused role • Excellent English communication skills (written & spoken) • Strong understanding of Instagram, TikTok, Facebook, LinkedIn, and YouTube • Experience coordinating multiple freelancers and external partners • Strong organizational and project management skills • Ability to work independently and take initiative • Experience using tools such as: • Meta Business Suite • Canva • ChatGPT / AI tools • Scheduling platforms • Google Workspace Preferred • Turkish speaking • Experience in international brands or e-commerce • Basic graphic design or video editing knowledge • Experience with paid social advertising • Understanding of influencer marketing What We’re Looking For We want someone proactive, creative, reliable, and highly organized — someone who can take ownership of the company’s social media ecosystem and help build a strong online presence. This is not just a posting role; we are looking for someone who can coordinate operations, manage people, and help grow the brand strategically. Experienced Social Media & Marketing Operations Manager required to oversee all social media activities, coordinate with agencies and freelancers, manage content production, and support brand growth. Previous agency experience and excellent English required. Turkish speaking preferred.