Software/Systems Diagnostic Engineer

Software/Systems Diagnostic Engineer - 37462308 - £35.94/hr umbrella rate Do you have proven problem solving experience with a strong understanding of issue or defect management processes and the tools used to track progress? Step into a standout opportunity as a Software/Systems Diagnostic Engineer and make a real impact on how complex vehicle software and systems are delivered. In the automotive industry, this role is all about helping teams solve issues faster and smarter, using structured investigations, clear prioritisation, and practical problem-solving. If enjoy turning messy information into clear next steps, this Software/Systems Diagnostic Engineer position is built for you. What You Will Do: - Lead diagnosis of software and systems issues during the development phase, focusing on root cause and resolution support - Determine urgency during early investigations and ensure level 1 triage tickets are raised with accurate, high-quality data - Support the maintenance of key testing assets and help investigate complex systems using available evidence and structured methods - Work across multiple areas of the business to ensure issues are understood, prioritised correctly, and ownership is clearly identified - Facilitate issue review discussions and follow-ups to keep investigations moving with confidence - Maintain and update issue registers and tracking systems with accuracy and rigour What You Will Bring: - Strong understanding of issue or defect management processes and the tools used to track progress - Proven problem-solving and root cause analysis capability, with a structured approach to investigations - The ability to interpret and present metrics, KPIs, and performance information in a clear, understandable way - Solid familiarity with software integration principles and system dependencies, particularly in complex environments - Experience working within structured project governance frameworks, along with confidence in both Agile and Waterfall delivery models This Software/Systems Diagnostic Engineer role directly supports the delivery of reliable automotive features and systems by strengthening how issues are triaged, analysed, and routed to the right teams for resolution. Within this environment, success depends on clear communication, strong attention to detail, and dependable process discipline, helping the wider delivery network achieve its goals for quality and timely progress. Location: This Software/Systems Diagnostic Engineer role is based at Gaydon. Interested?: If you are ready to put your diagnostic thinking to work and help drive real solutions, apply now for this Software/Systems Diagnostic Engineer opportunity and take the next step in your automotive career. This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.