Supply Chain Executive FTC

Supply Chain Service Executive FTC Department: Customer Operations Contract type: 9 Month Fixed Term Contract Working Hours: 40 hours, 8hr day shifts, working 5 days out of 7 (including rotational weekend work) Location: East Kilbride At Müller Milk & Ingredients, we’re at the heart of Britain’s dairy supply chain, working with farmers to produce milk, cream, butter and ingredients enjoyed by millions every day. Join our Supply Chain Customer Operations team and play a key role in delivering best in class service for our customers. What you’ll be doing • Managing customer orders using systems such as SAP and AS400, ensuring orders are accurate and on time • Acting as a key point of contact for customers and Supply Chain partners, resolving queries and service issues • Owning service level reporting and proactively identifying and resolving performance trends • Maintaining accurate customer data and communicating updates across the business • Supporting cross functional meetings and collaborating with internal teams to improve service delivery • Creating and following standard operating procedures to ensure consistency and excellence What we’re looking for • Experience in supply chain or customer service with strong Excel skills • A confident communicator with strong attention to detail and a proactive approach • Ability to manage priorities, solve problems and work to tight deadlines • A team player who takes ownership and builds strong relationships • Desirable experience with SAP, AS400 or Cognos and an understanding of FMCG supply chains What you’ll receive In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including: • The opportunity to work with a leading dairy business with a strong heritage and ambitious future • A supportive, collaborative team environment • Competitive salary • Bonus scheme • Contributory pension plan • Life assurance • Employee Assistance Programme • Generous annual leave increasing with service. • Flexible benefits programme • In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store At Müller, we’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don’t meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we’re happy to support you. You can find out more about Müller and what it’s like to work for us by clicking here Careers at Müller UK & Ireland