Team Administrator

This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System: • Midlands Partnership University NHS Foundation Trust • North Staffordshire Combined Healthcare NHS Trust • University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service. • Staffordshire and Stoke-on-Trent Integrated Care Board Key Responsibilities To be the first point of telephone contact for service users, carers, GPs, identifying urgent calls and prioritising responses. Dealing with enquiries which may at times be of a distressing nature/verbally aggressive and require sensitive handling. To organise own workload using independent judgement to prioritise required tasks and duties. To provide confidential secretarial and organisational support to all staff To maintain outlook calendars. To use a range of office machinery including the use of computerised data systems and word processing facilities. To open, sort and distribute mail ensuring that urgent mail receives appropriate attention. To carry out general office duties including photocopying and dealing with / ordering stationery levels and team supplies. To support the team/ manager in organising the administrative function of the team. To process referrals to the team and update patient files as and when required. To take minutes of meetings, transcribe minutes and distribute to team members To undertake such other duties as may be required. A detailed job description and personal specification listing necessary qualifications are attached. Applicants should evidence how they meet the criteria on the personal specification in their supporting statement Please apply early - We reserve the right to close the vacancy once we have received sufficient applications. Job description Job responsibilities This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System: • Midlands Partnership University NHS Foundation Trust • North Staffordshire Combined Healthcare NHS Trust • University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service. • Staffordshire and Stoke-on-Trent Integrated Care Board Key Responsibilities To be the first point of telephone contact for service users, carers, GPs, identifying urgent calls and prioritising responses. Dealing with enquiries which may at times be of a distressing nature/verbally aggressive and require sensitive handling. To organise own workload using independent judgement to prioritise required tasks and duties. To provide confidential secretarial and organisational support to all staff To maintain outlook calendars. To use a range of office machinery including the use of computerised data systems and word processing facilities. To open, sort and distribute mail ensuring that urgent mail receives appropriate attention. To carry out general office duties including photocopying and dealing with / ordering stationery levels and team supplies. To support the team/ manager in organising the administrative function of the team. To process referrals to the team and update patient files as and when required. To take minutes of meetings, transcribe minutes and distribute to team members To undertake such other duties as may be required. A detailed job description and personal specification listing necessary qualifications are attached. Applicants should evidence how they meet the criteria on the personal specification in their supporting statement Please apply early - We reserve the right to close the vacancy once we have received sufficient applications.