Job description
As a Secretary, you will provide comprehensive administrative and secretarial support to the Specialist Psychological Interventions team, helping to ensure the smooth day-to-day running of the service.
Your responsibilities will include:
• Acting as a first point of contact for patients, carers, clinicians and external organisations, providing a professional and welcoming service.
• Supporting clinicians with appointment scheduling, diary management and clinic coordination.
• Processing referrals and maintaining accurate patient records and administrative systems.
• Preparing letters, reports, meeting documentation and other correspondence to a high standard.
• Managing incoming and outgoing communications, including telephone calls, emails and post.
• Organising meetings, booking rooms and ensuring all necessary documentation is available.
• Maintaining electronic and paper-based records in line with confidentiality and data protection requirements.
• Assisting with office administration, including ordering supplies and supporting effective office systems.
• Providing cross-cover for colleagues and contributing to a positive, team-focused working environment.
Job description
Job responsibilities
As a Secretary, you will provide comprehensive administrative and secretarial support to the Specialist Psychological Interventions team, helping to ensure the smooth day-to-day running of the service.
Your responsibilities will include:
• Acting as a first point of contact for patients, carers, clinicians and external organisations, providing a professional and welcoming service.
• Supporting clinicians with appointment scheduling, diary management and clinic coordination.
• Processing referrals and maintaining accurate patient records and administrative systems.
• Preparing letters, reports, meeting documentation and other correspondence to a high standard.
• Managing incoming and outgoing communications, including telephone calls, emails and post.
• Organising meetings, booking rooms and ensuring all necessary documentation is available.
• Maintaining electronic and paper-based records in line with confidentiality and data protection requirements.
• Assisting with office administration, including ordering supplies and supporting effective office systems.
• Providing cross-cover for colleagues and contributing to a positive, team-focused working environment.