Technical Sales Advisor

• Location: Normanton • Job Type: Full-Time, Permanent • Salary: £28,000 - £30,000 • Hours: Monday – Friday, 8:00am – 5:00pm Reed is recruiting on behalf of a leading UK distributor and manufacturer based in Normanton, our client is seeking a Technical Sales Support Advisor to provide expert advice and support to their customers. Day-to-day of the role: • Handle customer enquiries in person, over the phone, and via email • Prepare and send customer quotations and follow up proactively to convert enquiries into sales • Provide product advice and recommendations to customers visiting the showroom • Process customer orders from quotation stage through to completion, ensuring a smooth transaction • Build and maintain strong relationships with both B2B and B2C customers • Offer technical product guidance on plant machinery, lawn and garden equipment, and related parts and accessories • Assist customers in identifying and selecting the correct technical parts and components • Maintain exemplary customer service throughout the full sales journey Required Skills & Qualifications: • Previous experience in a technical sales support role • Experience in identifying, sourcing, and advising customers on technical parts is advantageous • Excellent communication skills, with confidence in dealing with customers face-to-face and over the phone • Skilled in producing quotations and managing order processes • Commercially minded, with the ability to upsell and follow through on opportunities • Organised and proactive, capable of managing multiple customer enquiries effectively • Background in plant hire, machinery, construction equipment, agricultural, forestry, outdoor power equipment, or technical parts sales is highly desirable Benefits: • Competitive salary with a bonus scheme • Opportunities for professional growth and development within a leading company • Engaging and varied role offering daily interaction with a diverse customer base