Telemarketing Executive - Retail

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Gallagher are looking for new Lead Generation Executives to join our expanding SME Insurance team in the Brierley Hill office. Do you enjoy speaking to people, building relationships, and creating opportunities? Are you looking for a role that provides full training, support to gain industry recognised qualifications and clear career progression opportunities within a global business? If so, we would love to hear from you. How you'll make an impact You will be speaking with SME business owners who have already expressed an interest in obtaining business insurance through one of Gallagher's partner banking relationships - These are warm leads rather than cold calls. Your responsibilities will include: • Customers may be setting up a new business and looking for insurance for the first time, or they may be established businesses exploring better value and more suitable cover options. • Using a dialer system, you will be making outbound calls alongside emails. • Your role is to build rapport, understand customer requirements and qualify opportunities before passing them to one of Gallagher's Insurance Sales Consultants. • Accurately recording customer information across multiple systems. • Working collaboratively with your team to deliver an excellent customer experience. About You What we're looking for • Previous experience in sales, customer service, or contact centres beneficial but not essential • Confident speaking on the phone and making outbound calls • Strong communication and relationship building skills • Positive attitude and resilience and a strong work ethic • Ability to follow a structured process What you'll receive • Salary of £28,000 + performance bonuses. • 25 days annual leave, plus additional benefits including pension and life insurance. • A structured six-month training programme with dedicated trainers. • A three-month buddy scheme to support your development. • Fully funded professional qualifications, including Chartered Insurance Institute (CII) certifications. • Genuine career progression opportunities, with many managers having progressed internally. • Free on-site parking. • Monday to Friday working hours with no weekend shifts. About Gallagher Gallagher is one of the world's leading insurance, risk management and consulting businesses, helping organisations protect what matters most. You'll be joining a supportive team that invests in its people, encourages professional development and offers opportunities to build a rewarding long-term career. If you're looking for a customer-focused role where you can develop your skills, earn an uncapped bonus and progress within a global organisation, we'd love to hear from you. Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. • Competitive compensation • Comprehensive benefits programs designed to support your well-being • Career development opportunities and ongoing learning • A collaborative, people-first culture with accessible leadership • The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)