Therapeutic Lead

Key Responsibilities The Therapy Lead plays a central leadership role in the day-to-day running of the therapy service. This role ensures the service operates in a coordinated, responsive, and consistent way, providing leadership to therapists and maintaining strong communication with families, referrers, and the operational team. Day-to-Day Team Leadership • Provide visible and consistent leadership to therapists • Offer non-clinical supervision, guidance, and support • Act as a point of escalation for concerns and decision-making • Foster a collaborative and connected team culture • Service Coordination & Delivery • Manage and triage referrals and enquiries • Allocate cases appropriately across therapists • Maintain oversight of caseloads and service flow • Ensure timely responses and follow-up Communication & Relationships • Act as a key contact for families and professionals • Ensure clear, timely, and relational communication • Support consistency in messaging across the service Operational Integration • Work closely with the operational/SLT team • Contribute to planning and service development • Respond flexibly to service needs and priorities Quality & Safeguarding • Maintain oversight of case progression • Support safeguarding awareness and escalation • Ensure good record-keeping and service standards Service development • Support new projects and initiatives • Contribute to continuous improvement of the service Essential • Experience working with children, young people, or families with a trauma responsive approach • Background in therapy, education, social work, or similar field • Strong organizational and communication skills • Experience coordinating teams or services • Ability to manage multiple priorities effectively • Strong team player with collaborative approach • Understanding of safeguarding processes • Experience in supervision or line management • Experience contributing to service development • Experience working in a therapeutic service environment • This is an embedded role requiring presence across the working week. • The post-holder will be a visible and accessible part of the team. • Responsive to service needs and supporting coordination.