Trade Parts Telesales Advisor

Are you an experienced Trade Parts Telesales Advisor looking for your next opportunity within a busy automotive Parts department? Our client — a prestigious automotive brand in North London — is looking for a confident and customer-focused Parts professional to support and grow their trade parts operation. Whether you’re currently working as a Trade Parts Advisor, Parts Telesales Advisor, Parts Advisor, Trade Parts Sales Executive or Parts Sales Advisor, this is a great opportunity to join a professional, well-supported main dealer environment. Salary: £32,760 Plus Bonus OTE £9,000 Hours: Monday–Friday, 8am–5.30pm (1IN2) Saturday Why you’ll love this role • Join a prestige dealership with a strong brand reputation and loyal trade customer base • Play a key role in supporting and growing trade parts sales • Work closely with trade customers, suppliers, workshop and the wider Parts team • Supportive working environment where customer service and product knowledge are valued • Varied role with strong customer interaction and sales opportunity • Stable, long-term opportunity within an established dealer group What you’ll be doing, and doing brilliantly • Handling inbound and outbound trade parts sales enquiries • Building strong relationships with trade customers and regular accounts • Identifying parts accurately using manufacturer systems and catalogues • Providing prices, availability and delivery updates to customers • Processing parts orders accurately and efficiently • Upselling additional parts, accessories and related products where appropriate • Liaising with warehouse, drivers and suppliers to ensure timely delivery • Following up quotes and enquiries to maximise sales conversion • Supporting stock control and identifying fast-moving trade parts • Delivering a professional, helpful and reliable service to every customer What we’re looking for • Previous experience as a Trade Parts Advisor, Parts Telesales Advisor or Parts Advisor • Strong automotive parts knowledge, ideally within a main dealer or TPS-style environment • Confident telephone manner with strong customer service skills • Ability to identify parts accurately and process orders efficiently • Commercially aware with a proactive approach to sales and upselling • Strong organisational skills with good attention to detail • Comfortable building long-term relationships with trade customers • Kerridge / DMS / manufacturer parts system experience would be beneficial Sound like you? If you’re an experienced Trade Parts Telesales Advisor ready for your next challenge within a prestige dealership in North London, APPLY today — we’d love to speak with you.