Trainee IT Support Assistant

About the opportunity Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - in an interactive online format and earn a globally recognised CompTIA Tech+ certification. Course details • Duration: 13 weeks • Format: Online, practical workshops • Schedule: Mon-Thur 6-9pm • Start date: 17th August 2026 • Spaces: Limited to 35 learners per cohort What you'll learn • Setting up and maintaining secure networks • Configuring and integrating desktop and mobile devices • Applying cloud security and disaster recovery methods • Understanding IT systems, legislation and business operations Potential roles and salaries • IT Systems Administrator: £25,000 - £35,000 • Technical Support Technician: £23,000 - £27,000 • Entry Level IT Technician: £22,000 - £25,000 • Helpdesk Analyst: £18,000 - £25,000 Additional benefits • High-impact employability workshops • Six months' access to online employability courses • Ongoing career support Eligibility To apply, you must: • Live in the West Midlands • Be aged 19 or over • Earn below the gross annual wage cap of £36,126 (West Midlands) • Not currently be undertaking any other government-funded training • Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is Cost This is a free government funded course Spaces are limited, so apply today to secure your place on the 17th August cohort.