Travel Administrator

Unique boutique travel company specialising in sporting pursuits are seeking an organised and experienced travel administrator to join their established friendly team. This is a fantastic opportunity and very rare! In the lovely location of Norwich centre, this is a fully office based role with great hours Monday - Friday and no weekend or bank holidays! This is an opportunity not to be missed!! JOB DESCRIPTION: As a Travel Administrator you will be detail-driven, customer-focused and play a key part in supporting clients before, during, and after travel, ensuring every arrangement is handled accurately, professionally, and with care. • Deliver top-notch customer service, exceeding expectations. • Prepare and manage precise travel documentation. • Handle amendments and bookings with keen attention to detail • Collaborate with departments to resolve travel queries efficiently. • Secure customer satisfaction for repeat business and referrals • Process payments and liaise with suppliers to confirm bookings. EXPERIENCE: • Experience of working within the Travel Industry (preferable) • Excellent customer service and communication skills. • Administrational experience • Proficient in Excel, Word, Microsoft Outlook (CRM systems would be a bonus) • Ability to thrive in a busy, fast-paced environment • A strong ability to resolve all booking issues • Excellent organisation and multi-tasking skills PACKAGE & BENEFITS • Salary £26,400 • Monday - Friday • OFFICE BASED ONLY • Being a part of a fun, friendly & passionate team. • Generous Bonus schemes & incentives. • Company pension scheme. • Not open on Weekends or Bank Holidays. • On-site parking. INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by