VDI Platform Engineer (VMWare)

VDI Platform Engineer (VMWare) - London Hybrid 2/3 days per week - Inside IR35 ** SC Clearance highly desireable, but all applications considered ** An experienced hands on VDI Platform Engineer required to support a medium-sized enterprise Omnissa (VMware) Horizon environment in a critical setting. • Running the Horizon platform day-to-day (pods, pools, brokers, gateways) • Managing VDI infrastructure alongside platform teams (vSphere, storage, networking) • Monitoring performance and capacity, troubleshooting issues end-to-end • Supporting incidents, problem management and change activity • Managing desktop pools, images and provisioning • Supporting application delivery (App Volumes or similar) and user profiles (DEM or equivalent) • Troubleshooting Windows and Linux VDI session and performance issues • Supporting underlying Windows Server services (AD, DNS, authentication) • Contributing to patching, upgrades and continuous platform improvements • Strong hands-on experience with VMware / Omnissa Horizon • Experience running VDI in enterprise environments • Good understanding of: • Horizon architecture (connection servers, UAG, pools, images) • vSphere (vCenter, ESXi) • VDI performance and troubleshooting • Solid Windows Server experience (AD, GPO, DNS, identity integration) • Experience supporting Windows and/or Linux VDI desktops • Strong troubleshooting skills across platform, OS and user experience Desirable skills: • App Volumes or application layering tools • Dynamic Environment Manager (DEM) or equivalent • NSX or network segmentation in VDI environments • Experience in regulated or high-availability environments •