Vehicle Finance Assistant

Job Purpose: The Finance Assistants deal with all Finance and Insurance transactions for customers to complete the purchase of their vehicle within our Showroom. You will provide a professional, friendly and efficient service to our Customers when purchasing a vehicle, ensuring a positive Customer experience. We also offer a bonus scheme for our Financial Administrators. Hours: 40 hours per week on a rota including weekends and bank holidays Responsibilities: • To assist the Customer with completing online Finance Applications. • To take accurate payment for vehicles sold. • To ensure that Customers are kept informed of the transaction process. • To ensure that duties are carried out diligently and within FCA compliance standards. • To maintain accurate and up-to-date records, using Company systems to log data. • To ensure that all point-of-sale materials are displayed in all offices. • Build relationships with Customers with a view to receiving positive Trust Pilot Reviews, and repeat future business. • To undertake administrative duties as required to support the Finance Team. • Complete paperwork tasks efficiently and in a timely manner ensuring high levels of accuracy. • To conduct any other reasonable duties as requested. Essential Skills: • Strong administration and interpersonal/communication skills • Exceptional customer service skills/a positive attitude to customer care • Willingness to learn F&I processes, add-ons and products. • A well-presented, confident individual who is comfortable communicating to a diverse customer base • Effective time management and flexibility in working patterns needed Apply today to join our BIG Finance Team! #IND006 Job Types: Full-time, Permanent Pay: Up to £27,639.00 per year Benefits: • Company pension • Employee discount • Free parking • On-site parking • Store discount Work Location: In person