Vehicle Technician

VEHICLE TECHNICIAN Location: Basingstoke, Hampshire Salary: £35,000 - £60,000 OTE + Competitive Basic + Bonus + Benefits OVERVIEW An established automotive retailer is seeking a skilled and motivated Vehicle Technician to join its busy workshop team in Basingstoke. This is an excellent opportunity for a qualified Technician to work within a modern, well-equipped dealership environment, carrying out servicing, diagnostics, repair work and vehicle inspections to manufacturer standards. The role offers strong earning potential through a performance-related bonus structure, with opportunities for ongoing training and progression. KEY RESPONSIBILITIES • Carry out servicing, maintenance and repair work on a wide range of vehicles. • Diagnose faults using diagnostic equipment and technical manuals. • Complete vehicle health checks and identify additional repair requirements. • Ensure all work is completed efficiently, safely and to manufacturer standards. • Accurately record work completed and parts used on dealership systems. • Liaise with Service Advisors and Workshop Controllers regarding repair progress. • Maintain a high level of productivity and quality of workmanship. • Ensure warranty procedures and compliance guidelines are followed. • Support workshop efficiency by working collaboratively with colleagues. • Keep up to date with technical training and manufacturer developments. CANDIDATE PROFILE • Qualified Vehicle Technician (NVQ Level 2/3 or equivalent). • Experience working within a franchised dealership or high-quality independent workshop. • Strong diagnostic and mechanical repair skills. • Ability to work efficiently in a fast-paced workshop environment. • Good communication skills and a team-focused attitude. • Full UK Driving Licence. DESIRABLE EXPERIENCE • MOT Tester qualification (advantageous). • Manufacturer brand training or accreditation. • Experience with diagnostics and complex fault finding. • Hybrid or EV training (desirable but not essential). KEY PERFORMANCE INDICATORS • Productivity (hours billed vs hours available). • Efficiency and quality of work. • First-time fix rate. • Workshop contribution to customer satisfaction. • Warranty compliance and accuracy. • Health and safety adherence. PERSONAL ATTRIBUTES • Technically skilled and detail-focused. • Reliable and hardworking. • Positive team player. • Calm under pressure. • Committed to continuous improvement and training. • Professional attitude toward customers and colleagues.