Veterans Support Worker

Support Worker: Veterans, complex needs LOCATION: Honiton and Exeter HOURS: 30 hours per week – Monday to Friday (Required to work 1 Saturday out of 6) SALARY: £15.34 + Holiday pay DURATION: Temp to perm Are you passionate about making a positive difference in people’s lives? We are looking for a dedicated Support Worker to join our team, supporting veterans and individuals who have experienced homelessness or are at risk of homelessness. This is a rewarding opportunity to provide person-centred, solution-focused support to help people achieve their goals, develop independence, and move forward with confidence. About the Role As a Support Worker, you will manage a caseload of approximately 5–8 customers, allowing you the time and capacity to provide high-quality, tailored support. You will work as part of a wider team supporting individuals with moderate to high support needs across the Honiton and Exeter areas. You will take a holistic approach to support, working with customers to identify their goals and aspirations while helping them build the skills needed to live independently. Your responsibilities will include: • Providing person-centred support to veterans and people experiencing homelessness. • Managing a caseload and developing positive working relationships with customers. • Creating, reviewing, and updating support plans and risk assessments. • Supporting customers with issues including housing, mental health, substance misuse, benefits, employment, education, and training. • Working collaboratively with external agencies, landlords, and partner organisations. • Supporting individuals to access services and opportunities within their community. • Promoting independence, choice, and self-determination. • Using initiative and problem-solving skills to manage challenging situations positively. Preferred Requirements: • Demonstrate a deep understanding and empathy for the unique challenges faced by ex-veterans • Possess excellent communication skills, with the ability to listen, empathize, and provide tailored support • Exhibit a proactive and problem-solving mindset, ready to navigate complex situations with care and diligence • Collaborate effectively with a diverse range of stakeholders, including healthcare professionals and community organizations • Maintain meticulous records and documentation, ensuring the highest standards of care and compliance About you: • Experience supporting vulnerable individuals from a range of backgrounds. • Experience working within housing support, homelessness, social care, or a similar environment (desirable). • The ability to build positive relationships with customers, colleagues, and external partners. • Experience completing records, support plans, action plans, and risk assessments. • A good understanding of safeguarding and the challenges faced by vulnerable people. • The ability to work independently, manage your own workload, and contribute effectively as part of a team. • A flexible and proactive approach, with strong communication and problem-solving skills. • The ability to promote independence and empower individuals to achieve their goals. If you would like to apply to this role and for more information, please call Cali Webb on .