Veterinary Receptionist

Veterinary receptionist, full time or part time We have an exciting opportunity for a Veterinary Receptionist to join our brand new independent practice. We welcome full time or part time applications, making it ideal for someone who values flexibility while still being part of a committed, supportive team. As the first point of contact for our clients, you’ll play a key role in creating a welcoming, calm, and organised environment. If you love helping people, enjoy working with animals, and thrive in a busy front of house role, we’d love to hear from you. What you’ll be doing • Client care - greeting clients, managing check-ins, and offering reassurance during stressful moments • Phone and email management - booking appointments, triaging queries and co-ordinating with clinical staff • Administrative support - maintaining records, processing payments, and keeping the reception area running smoothly • Team collaboration - supporting vets and nurses to ensure seamless client and patient flow What we’re looking for • Excellent communication and a calm, friendly manner • Strong organisation skills and the ability to multi-task • Confidence using practice management software (training provided) • A genuine love for animals and empathy for their owners • Reliability, positivity, professionalism and a team focused attitude • Previous experience in the veterinary industry would be useful but not essential What we offer • A supportive and close-knit team in a truly independent practice • Opportunities to grow your skills and responsibilities • Competitive pay, staff discount, private health insurance and well-being support • A workplace where your contribution genuinely matters • 6 weeks annual holiday, plus an annual volunteer day and long service holiday bonus Pay: From £13.45 per hour Benefits: • Employee discount • On-site parking • Paid volunteer time • Private medical insurance • Sick pay Work Location: In person