Job verified 5 hours ago

Virtual Call Taker/Receptionist

Reception HQ·Basingstoke (South East England)On-site

£26 023 / year

Vox Summary

Role Description: Provide professional inbound telephone answering for diverse clients, handle calls, relay messages, and represent brands positively.
Key Requirements: Prior experience in contact centres or as a receptionist, minimum 45 wpm typing, intermediate to advanced computer skills, attention to detail, accurate spelling.
Additional Skills: Experience with calendar or practice management software, initiative, problem-solving, technical skills, positive attitude, reliable team player.
Conditions: Duties may include other tasks as directed by management, role involves inbound calls, requires professional attitude.

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Job description

To provide professional, inbound telephone answering for a diverse range of clients. Key Responsibilities and Tasks: • Professionally handle inbound client calls and positively represent their brands. • Promptly and efficiently taking and relaying messages to clients. • Being a reliable team player with a helpful and positive attitude. • Offering a warm phone presence, bringing your best self to work. This is not an exhaustive list as there may be other duties, consistent with skills and experience, as directed by the Team Manager or Chief Operating Officer. Knowledge and Experience Requirements: • Prior experience working in a contact centre or as a receptionist • Minimum typing speed of 45 wpm • Intermediate to advanced computer skills • Experience with calendar or practice management software is highly regarded • Initiative and problem-solving abilities • Technical skills • Attention to detail • Accurate spelling