Warehouse & Logistics Manager

Warehouse & Logistics Manager Competitive salary based on experience Full Time, Permanent Knaresborough (HG5) • Do you enjoy taking ownership and making things happen? • Are you highly organised with a strong focus on delivering excellent customer service? If this sounds like you, we’d love to hear from you. This is a fantastic opportunity to join an established and respected PCB specialist at an exciting time of growth. We are part of one of the world’s leading suppliers of printed circuit boards. As our business continues to grow, we’re looking for a proactive Warehouse & Logistics Manager who takes pride in delivering excellent service and building strong working relationships with our clients, suppliers and delivery partners. Customer service is at the heart of everything we do. Based at our warehouse in Knaresborough (HG5), you’ll play a key role in supporting our customers while overseeing logistics services including warehousing, distribution, customs and shipping. General Job Description The role of the Warehouse & Logistics Manager is to ensure that all logistics, expediting and warehouse needs are met for our customers, including administration and hands-on work within the warehouse when required. This role is customer-driven. Attention to detail, the ability to work to deadlines, and a positive, practical attitude are essential. The role will involve: • Producing delivery notes. • Ensuring picking lists are fulfilled accurately when an order is placed. • Arranging appropriate shipments with couriers and customers. • Booking customer deliveries. • Registering shipments accurately. • Monitoring and tracking shipments. • Supporting the warehouse team as required to ensure deadlines are met, including picking, packing, forklift driving and unloading. • Proactively managing shipments and providing customer updates where needed. • Responding to customer communications by email and telephone. • Supporting coordination with end customers regarding onward logistics and delivery paperwork requirements. • Working with account managers to meet customer needs and expectations. • Coordinating logistics, both inbound and outbound. • Maintaining internal systems and inventory accuracy, ensuring updates are made regularly. • Undertaking any other reasonable duties in line with capabilities and the needs of the company and its clients. Work Experience Requirements • Customer service focused. • Computer literate. • Knowledge and experience of logistics/transportation (desirable). • Knowledge and experience of working within a distribution warehouse and its associated management systems (desirable). • Forklift training will be provided; a forklift VNA licence is an advantage. Education Requirements: O’Level / GCSE minimum (or equivalent). Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.