Workshop Controller

Workshop Controller Location:Llandudno Salary: £36,000 Basic | £41,000 OTE + Paid Overtime Hours: Monday–Friday 8:00am–5:30pm | No Weekends Richard Abson Group are currently supporting a well-established main dealership in Llandudno in their search for an experienced Workshop Controller. This is an excellent opportunity to join a busy, high-performing dealership where you will play a pivotal role in driving workshop efficiency, productivity, and customer satisfaction. Offering a genuine Monday to Friday role with absolutely no weekend working, this position provides an excellent work-life balance alongside a rewarding bonus structure. The RoleAs Workshop Controller, you will be responsible for the smooth and efficient running of the workshop on a day-to-day basis. You will allocate work effectively, manage technician workflow, and ensure all repairs and servicing are completed to the highest standard and within agreed timescales. You will oversee a team of 12 Technicians and work closely with 3 Service Advisors to ensure excellent communication, efficient workflow management, and a consistently high level of customer service. Key Responsibilities • Plan and manage the daily workload of Technicians to maximise efficiency. • Ensure all servicing and repair work is completed accurately and on time. • Support Service Advisors with technical input and customer updates. • Monitor workshop productivity, performance, and efficiency targets. • Accurately record Technician hours and workshop activity. • Produce technical reports and support repair recommendations. • Maintain high standards of workmanship, safety, and customer satisfaction. The Package • Basic Salary: £36,000 • On-Target Earnings: £41,000 • OTE is earned through workshop productivity and customer satisfaction performance. • Monday–Friday, 8:00am–5:30pm • No weekend working – enjoy every weekend off. • Paid overtime available. The Ideal Candidate • Previous experience as a Workshop Controller, Senior Technician, or Workshop Supervisor. • Strong leadership, organisation, and communication skills. • Experience within a main dealership environment is highly desirable. • Ability to manage a fast-paced workshop and motivate a team. • Strong focus on efficiency, quality, and customer satisfaction. Apply NowIf this role sounds like the right next step for you, apply today or contact Jake Jones at Richard Abson Group for more information.