Workshop Controller

Workshop Controller An exciting opportunity has arisen for an experienced Workshop Controller to join a successful and industry-leading automotive main dealer group. This is a fantastic opportunity for an organised and proactive automotive professional who enjoys managing workshop operations, maximising efficiency, and supporting a team of technicians in a fast-paced environment. As Workshop Controller, you will play a key role in the day-to-day running of the workshop, ensuring work is allocated effectively, productivity targets are achieved, and customers receive the highest levels of service. Working closely with the Service Manager and Aftersales team, you will help drive operational performance whilst maintaining exceptional standards throughout the workshop. Key Responsibilities • Manage the workflow of a busy workshop environment • Allocate jobs efficiently to technicians based on skill set and availability • Monitor workshop loading and productivity levels • Ensure repair and service work is completed within agreed timescales • Support technicians with technical and operational queries • Liaise with Service Advisors and other departments to ensure smooth communication • Monitor work in progress and prioritise urgent jobs where required • Help maintain manufacturer and company standards across the workshop • Ensure all health and safety procedures are adhered to About You • Previous experience as a Workshop Controller, Senior Technician, Assistant Workshop Controller, or similar role within the automotive sector • Strong understanding of workshop operations and aftersales processes • Excellent organisational and communication skills • Ability to manage multiple priorities in a busy environment • Commercial awareness with a focus on workshop efficiency and productivity • Strong leadership and team coordination skills • Full UK Driving Licence What's On Offer? • Competitive basic salary • Excellent bonus structure with strong OTE potential • Heavily subsidised company car scheme • Industry-leading benefits package • Manufacturer training and ongoing development opportunities • Clear career progression within a large dealer group • Pension scheme • Employee discounts and retailer benefits • Supportive and stable working environment If you're looking to join a progressive automotive business that values its people and offers genuine opportunities for development, we'd love to hear from you.