Workshop Controller

Our client, a highly reputable, family-run independent service centre based in Gloucester, is seeking a skilled Workshop Manager to lead their busy workshop. This is a key role within a now well-established, multi-award-winning business known for delivering quality and exceptional customer service for over 20 years. The successful Workshop Manager will be responsible for managing a team, maintaining workshop efficiency, and ensuring high standards of service. Benefits: • Competitive salary up to £50,000 per annum, dependent on experience • Starting salary negotiable based on qualifications and relevant experience • 20 days annual leave plus bank holidays • Full in-house training and development programmes • Workplace pension scheme • Clear progression opportunities within a recognised industry leader • Standard working hours: 8:00am to 5:30pm, Monday to Friday, with a half-hour lunch break and two tea breaks Duties as a Workshop Manager: • Manage a team of 3-4 Vehicle Technicians, overseeing schedules and allocations • Assist in the workshop during Vehicle Technician absence or in complex vehicle issues • Monitor workshop workflow and keep customers informed on vehicle progress • Source and supply parts efficiently as a Workshop Manager • Complete all relevant administrative tasks, including returns, credits, and MOT administration • Cover the service reception desk in a Service Advisor’s absence • Review work to be carried out, estimate costs, and price vehicle repairs • Perform ad hoc duties as required to support workshop operations Requirements: • Proven experience managing a busy automotive workshop, ideally including an MOT centre • Reside within a reasonable commuting distance of Staverton • High technical ability demonstrated through IMI/NVQ Level 3 qualification in Light Vehicle Maintenance and Repair, or extensive practical experience as a Vehicle Technician • Strong customer service skills with the ability to lead, motivate, and develop a team • IT literacy and proficiency in relevant workshop management systems • Valid UK driving licence with minimal points To be successful as a Workshop Manager, you will demonstrate leadership, technical competence, and excellent communication skills, fostering a positive environment for your team and providing unparalleled service to customers. Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement covering Gloucester and Gloucestershire, today to discover more about this fantastic Workshop Manager opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.