ABC Outpatients Receptionist and Admin Assistant

Qualifications: • Sound educational background 5 GCSEs Grade C or above or equivalent knowledge • Good written and verbal English • NVQ 2 Customer Care, equivalent experience or other relevant qualification Experience: • Experience of working with a variety of Computer software programmes • Working in a demanding environment • Experience of face to face customer service • Have the ability to follow written information Knowledge & Awareness: • Knowledge of GDPR and awareness of confidentiality • Awareness of own limitations • Demonstrate knowledge of dealing with sensitive and potentially conflicting situations Please refer to the attached job description and person specification for further details. Job description Job responsibilities Qualifications: • Sound educational background 5 GCSEs Grade C or above or equivalent knowledge • Good written and verbal English • NVQ 2 Customer Care, equivalent experience or other relevant qualification Experience: • Experience of working with a variety of Computer software programmes • Working in a demanding environment • Experience of face to face customer service • Have the ability to follow written information Knowledge & Awareness: • Knowledge of GDPR and awareness of confidentiality • Awareness of own limitations • Demonstrate knowledge of dealing with sensitive and potentially conflicting situations Please refer to the attached job description and person specification for further details.