Account Handler

An exciting opportunity has arisen for an experienced Counter Fraud Liability Claims Handler to join a respected, ambitious and growing insurer based in central Manchester! This role will see you managing a caseload of predominantly liability claims (with some motor) where fraud concerns have been identified, while also supporting the wider team by sharing intelligence and ensuring a consistent fraud strategy across the business. The Counter Fraud Liability Claims Handler role: • Handle a caseload of liability claims (EL/PL/OL) with some motor injury/hire claims, focusing on fraud detection and resolution. • Analyse and share intelligence updates with the wider team to maintain a consistent approach to fraud prevention. • Attend intelligence-sharing forums and communicate relevant insights to colleagues. • Negotiate and liaise with suppliers of intelligence products. • Provide training and guidance to claims teams where required. • Stay updated on legal and legislative changes and share key analysis. Skills required for the position: • Solid experience in EL/PL/OL liability claims with a focus on fraud detection. • Strong fraud awareness and/or counter fraud experience within liability or motor claims. • Excellent written and verbal communication skills are essential. • Proactive and organised, with the ability to prioritise and manage your own caseload. • Confident working independently while collaborating as part of a wider team. • Willingness to learn and a positive, target-driven work ethic. • Ability to lead by example and take on complex, challenging matters. Benefits of the Counter Fraud Liability Claims Handler: • Competitive salary based on experience. • Annual performance-related bonus. • 25 days holiday + bank holidays. • Your birthday off every year. • Excellent company pension. • Private healthcare. • Hybrid working after probation. • Life assurance (4x salary). This is a fantastic opportunity to join a forward-thinking insurance business where your fraud expertise will make a real impact. Ready to take on an exciting and rewarding counter fraud role? Reach out now to our specialist team and quote job reference NJR16084 for a confidential conversation.