Account Manager

Account Manager • Contract: 15 month fixed term contract • Location: Bournemouth (Office-Based) • Salary: £25,000 + Uncapped Commission (£5 per confirmed contract) We are seeking an Account Manager to join our Retention & Upselling team. This role is ideal for a confident communicator with a passion for sales and customer engagement, offering the potential for long-term career development. Day-to-day of the role: • Call existing customers on a daily basis. • Promote and upsell services such as Dry Mixed Recycling (DMR), Food Waste Collection, WEEE Waste, Confidential Waste, Feminine Hygiene & Washroom Services, and Carbon Offset Options. • Use tailored templates to deliver persuasive value propositions to increase customer satisfaction and lifetime value. • Follow up with undecided clients via calls, emails, or SMS to close deals. • Accurately record all interactions and outcomes in the CRM. • Attend weekly performance reviews and feedback sessions to enhance sales techniques. • Maintain high levels of professionalism and customer satisfaction throughout all interactions. Required Skills & Qualifications: • Proven experience in telesales or outbound calling. • Strong communication and persuasion skills, with the ability to handle objections and close deals. • Energetic, resilient, and target-driven personality. • Excellent time management and organisational skills. Desirable: • Knowledge of recycling or environmental services. • Experience in B2B sales. • Familiarity with upselling and cross-selling techniques. Benefits: • Competitive basic salary of £25,000 per annum. • Commission: £5 per confirmed contract – uncapped, providing significant earning potential. • Comprehensive training: Full induction and ongoing support. If this role is of interest, please APPLY TODAY or contact Charlotte in our Reed Bournemouth office