Account Manager - EdTech

Account Manager - Schools & MATs £40,000 - £50,000 + OTE London - Hybrid (4 day working week - 1-2 days in office) We are looking for a motivated, commercially minded and experienced Account Manager to manage and grow a portfolio of customer accounts across Schools and MAT's in the UK. You'll work cross functionally with teams such as Product, Marketing, Finance and Operations to deliver a strong customer experience and drive retention and growth. Key Responsibilities: • Manage customer relationships to drive retention, engagement and expansion across accounts • Build strong, trusted relationships with key stakeholders including c- suite and SLT • Develop a deep understanding of each customer's priorities, challenges and success criteria • Collaborate with internal teams to improve customer experience and outcomes • Share customer insights to support product and business strategy • Lead renewal conversations, including pricing, negotiation and terms • Monitor account performance, identifying risks and growth opportunities Requirements: • Experience in account management or customer success/ sales role • Strong tack record identifying upsell and cross selling opportunities • Knowledge of the K-12, early years education space • Strong communication skills, able to explain complex solutions clearly and foster long lasting relationships • Commercially aware with confidence in driving revenue outcomes • Organised and comfortable managing multiple priorities (CRM experience preferred) • Collaborative, proactive and results-focused Bonus: • Interest in education and improving outcomes • Previous teaching experience For more information please reach out to