Account Sales Executive

Sales Executive / Account Manager • Annual Salary: £28,000 to £33,000 • Location: West Sussex • Job Type: Full-time (37.5 hours per week) • Hybrid Working: 4 days office-based, 1 day working from home An exciting opportunity has arisen for an experienced Sales Executive / Account Manager to join a growing organisation within the aviation sector. This role is ideal for individuals with a background in sales, account management, or customer service, particularly within aviation, engineering, manufacturing, or other technical environments. Day-to-day Duties of the role: • Develop and maintain long-term relationships with existing customers. • Identify and pursue new business opportunities to achieve sales growth targets. • Manage customer enquiries from initial contact through to quotation, negotiation and order fulfilment. • Prepare and issue quotations, follow up on opportunities and maximise conversion rates. • Act as the primary point of contact for assigned customer accounts. • Liaise with internal departments such as Operations, Procurement and Logistics to ensure seamless customer service. • Monitor customer activity and identify opportunities for upselling and cross-selling products and services. • Maintain accurate records of customer interactions and sales activity within CRM systems. • Produce regular account reviews and sales reports. • Resolve customer queries and issues efficiently, ensuring a positive outcome. • Attend customer meetings, industry events, and trade shows as required. • Support the achievement of departmental sales and revenue targets. Required Skills & Qualifications: • Previous experience in a Sales Executive, Account Manager, Customer Service, or Commercial role. • Strong relationship-building and customer management skills. • Excellent communication skills, both verbal and written. • Ability to manage multiple priorities and work effectively under pressure. • Strong organisational and administrative abilities. • Commercial awareness and a proactive sales approach. • Competent user of Microsoft Office, including Excel and Outlook. • Track record of delivering exceptional customer service while managing multiple priorities and deadlines Desirable: • Previous experience within the aviation, aerospace, engineering, or technical sectors. • Knowledge of aircraft parts, MRO (Maintenance, Repair & Overhaul) operations, and aviation supply chain processes. • Previous experience using Quantum and other aviation-related ERP, CRM, or inventory management systems. • Understanding of aviation industry regulations, customer requirements, and AOG (Aircraft on Ground) processes. • Experience supporting airline, MRO, leasing, or aviation component customers. • Commercial awareness with experience managing quotations, orders, customer accounts, and supplier relationships within an aviation environment. Benefits: • Competitive salary with bonus/commission potential. • 25 days holiday plus bank holidays. • Hybrid working (1 day from home per week). • Company pension scheme. • Career development opportunities within a growing aviation business. • Supportive and collaborative team environment. If you feel your skills and experience align with this opportunity, Please apply at your earliest convenience for consideration.