Administration Assistant

Administration Assistant Twickenham Monday – Friday, 09:00 – 17:00 £25,000 – £30,000 per annum (depending on experience) Full-time | Office Based Are you looking for a fantastic office-based administration opportunity? Are you at the start of your career and eager to develop valuable business and customer service skills? If you're organised, detail-oriented, and enjoy providing excellent customer service, we would love to hear from you. My client is looking for a reliable and proactive Administrative Assistant to join their growing team. This is a varied role involving customer order processing, shipment coordination, document checking, and ensuring customers receive their orders accurately and on time. Full training will be provided, making this a great opportunity for someone looking to build a long-term career within administration. What you'll be doing: • Handling incoming calls and emails from customers placing orders. • Processing customer orders accurately using the company order management system. • Confirming product availability, pricing, and delivery details. • Liaising with internal departments to ensure orders are fulfilled on time. • Responding to customer enquiries in a professional and friendly manner. • Maintaining accurate customer records and order information. • Supporting the wider team with administrative tasks, order confirmations, and reporting. • Assisting with documentation checks and shipment coordination. What we're looking for: • Excellent communication skills and a confident telephone manner. • Strong attention to detail and accuracy. • A positive, customer-focused attitude. • Excellent organisational skills and the ability to manage a busy workload. • Comfortable using computers and learning new software systems. • Previous experience within administration, customer service, or order processing would be advantageous but is not essential. What's on offer: • Full training and ongoing support. • Friendly, professional, and supportive working environment. • Excellent long-term career development opportunities. • Stable, full-time office-based position. Interested? If you're looking to start or develop your career in administration and would like to join a supportive team, please apply to Vanessa today with your CV and a brief cover letter outlining your experience and interest in the role.