Administration

Job Title: Administrator Duration: Initial 3 months with view to extend Salary: £13-£14 per hour Location: Swindon (hybrid after training finishes) Job Purpose The Administrator will provide efficient, accurate, and timely administrative support to the department, ensuring smooth day-to-day operations. This role plays a key part in maintaining service quality and meeting customer expectations. Key Responsibilities • Process documentation. • Update and maintain databases, ensuring data accuracy and integrity. • Liaise with internal teams (e.g. sales, customer service, operations) to support the full vehicle lifecycle. • Handle incoming queries via email or phone and provide administrative support to resolve issues. • Support the production and distribution of reports, agreements, and customer communications. • Monitor SLAs and KPIs and escalate issues when needed. • Assist with invoicing, contract creation, and documentation control. • Provide excellent internal and external customer service. • Perform ad hoc administrative tasks as required by the team or manager.