Administrator (Accounting Firm)

Administrator (Accounting Firm) Stevenage (Office-based) £26,000 - £30,000 A growing and forward-thinking accountancy practice is seeking an Administrator to join its Stevenage office. This is a key support role within a busy professional services environment, providing administrative assistance to Partners and Managers while ensuring the smooth day-to-day running of the office. The successful candidate will play an important part in delivering an excellent client experience, supporting new client onboarding, preparing correspondence, maintaining accurate records, and assisting with reception duties. Role Responsibilities • Set up new clients across internal systems and with HMRC. • Process anti-money laundering (AML) checks and compliance requirements. • Prepare and issue professional correspondence to clients. • Generate reports from the firm's accounting software. • Provide reception cover, welcoming clients and visitors to the office. • Answer telephone enquiries and assist clients with payment-related queries. • Support Partners and Managers with a range of administrative tasks. • Maintain accurate client records and ensure confidential information is handled securely. • Assist with the efficient day-to-day operation of the office. • Deliver a high standard of client service at all times. Personal Requirements • Previous administration experience, ideally within an accountancy, legal or professional services environment. • Strong organisational skills with excellent attention to detail. • Confident using Microsoft Office, including Word, Excel and Teams. • Experience with Xero would be advantageous but is not essential. • Excellent written and verbal communication skills. • Professional, friendly and customer-focused approach. • Able to prioritise multiple tasks and work accurately under pressure. • Comfortable learning new systems and processes. • Trustworthy with confidential information. • Proactive, adaptable and committed to delivering high-quality work. • A collaborative team player with a positive attitude and willingness to learn. Benefits • 20 days' annual leave plus bank holidays. • Workplace pension. • Employee benefits scheme offering discounts with hundreds of retailers. • Life assurance. • Employee Assistance Programme (EAP). • Opportunity to join a collaborative and progressive team. If you're an organised administrator who enjoys supporting a busy team and delivering excellent client service, apply now! Butler Rose is committed to equality in the workplace and is an equal opportunity employer. Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.