Administrator/ Medical Secretary

• Provide an efficient and accurate typing and word-processing service for GPs and other healthcare professionals, including the preparation of letters, reports, patient referrals, and other clinical documentation. • Process referrals within SystmOne, actioning tasks promptly, ensuring referral forms are completed correctly, and submitting referrals via NHS e-Referral Service (e-RS) or secure email as appropriate. • Establish, maintain, and update effective filing and administrative systems, ensuring both electronic and paper records are organised, secure, and easily accessible. • Provide cross-cover for members of the admin / secretarial team during periods of annual leave, sickness, or other absence to ensure continuity of service. • Respond professionally and courteously to enquiries from patients, visitors, and healthcare professionals, ensuring all requests are handled efficiently and sensitively. • Scan, code, and summarise incoming patient records and correspondence accurately, maintaining high standards of data quality and confidentiality. • Manage all communication and documentation relating to the Coroner's Office, ensuring records are processed accurately and within required timescales. • Process new patient registrations and patient deductions in accordance with practice procedures and NHS guidance. • Undertake additional administrative and secretarial duties, appropriate to the role, as reasonably requested to support the effective operation of the practice. Job description Job responsibilities • Provide an efficient and accurate typing and word-processing service for GPs and other healthcare professionals, including the preparation of letters, reports, patient referrals, and other clinical documentation. • Process referrals within SystmOne, actioning tasks promptly, ensuring referral forms are completed correctly, and submitting referrals via NHS e-Referral Service (e-RS) or secure email as appropriate. • Establish, maintain, and update effective filing and administrative systems, ensuring both electronic and paper records are organised, secure, and easily accessible. • Provide cross-cover for members of the admin / secretarial team during periods of annual leave, sickness, or other absence to ensure continuity of service. • Respond professionally and courteously to enquiries from patients, visitors, and healthcare professionals, ensuring all requests are handled efficiently and sensitively. • Scan, code, and summarise incoming patient records and correspondence accurately, maintaining high standards of data quality and confidentiality. • Manage all communication and documentation relating to the Coroner's Office, ensuring records are processed accurately and within required timescales. • Process new patient registrations and patient deductions in accordance with practice procedures and NHS guidance. • Undertake additional administrative and secretarial duties, appropriate to the role, as reasonably requested to support the effective operation of the practice.