Administrator

Reed in Teesside are working with a Teesside based client who are looking to appoint an Administrative Assistant to support the day-to-day operations of their dynamic business. This role involves a variety of administrative tasks including client communications, project coordination, and general office duties, ensuring efficient business operations. Day-to-day of the role: • Answer incoming telephone calls and handle enquiries professionally. • Serve as the first point of contact for clients, directing enquiries as needed. • Assist with the onboarding of new clients and maintain updated client records. • Manage inboxes, direct enquiries appropriately, and respond to client queries with updates. • Support project administration and track ongoing work progress. • Liaise with internal team members to ensure effective communication. • Schedule meetings, maintain diaries, and manage social media content scheduling. • Update website content and perform other digital administrative tasks as needed. • Support the Company Director with daily administrative tasks. • Handle invoicing, manage invoice records, and track payments. • Improve internal processes and provide general administrative support across the business. Required Skills & Qualifications: • Excellent organisational and communication skills. • Professional telephone manner and strong customer service skills. • Proficiency in Microsoft Office (Word, Excel, Outlook). • Ability to work independently and as part of a team. • Experience in administrative roles, CRM, and social media platforms is desirable. Benefits: • Company pension scheme • Free onsite parking • 20 days annual leave plus bank holidays • Opportunities for skill development and experience in various business areas